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DS-720D

4.0

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

4.0724 reviews
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FYI's profile image
9 years ago

Two Stars not loving this product. not intuitive. 

Hershey6262951's profile image
Hershey6262951 
9 years ago

One Star product support was terrible...had to return the product.. 

Susan Smith's profile image
Susan Smith 
9 years ago

One Star Not happy at all with this at all, piece of junk 

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Amazon Customer 
9 years ago

Not working right out of the box. Sending back ... Not working right out of the box. Sending back and will buy something different. I also can see the complaints others have mentioned about the usb port connection on the side and how that will break quickly. Invest your money in another product. This one will break on you over time 

Frank's profile image
9 years ago

Sad to say only Brother printers seem to be halfway ... At least on OS X: complete fail. No TWAIN or SANE driver shows up, included OCR software doesn't OCR, firmware update fixed nothing. Can't speak to Windows or Linux, but I'm returning mine. Sad to say only Brother printers seem to be halfway reasonable. 

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Michael Metzger 
9 years ago

You have to use the clear protective page thing ever ... You have to use the clear protective page thing ever time with paper in it. Also did not work with the new windows 10 

Amy Schisler's profile image
Amy Schisler 
10 years ago

Great Scanner Until it Breaks! I LOVE this scanner. I love it so much that when the first one broke, I bought a 2nd one. And then the 2nd one broke. Both scanners worked great until the place where the cord plugs in came lose and fell inside the scanner. Not once, but twice - the same exact problem. So as much as I loved this scanner, I will be purchasing something else this time. 

Whisk Quean's profile image
Whisk Quean 
10 years ago

Buy the Warranty if you Buy this Scanner I purchased this scanner 1 year and 3 months ago based on reviews and purchase price. When I went to use it today my PC would not recognize the scanner since the USB connector in the side of the scanner had broken loose from the board inside. So of course it's 3 months out of the warranty and I didn't purchase warranty protection. On checking the Brother website customer support page guess what question is listed #1 on the FAQ's page. My USB connection is loose What can I do? You can'... read more

Francis's profile image
Francis 
10 years ago

Two Stars Not good 

Frequently asked questions about DS-720D

How is DS-720D rated?

DS-720D has a 4 star rating with 724 reviews. 

When is DS-720D open?

DS-720D is open now. It will close at 6:00 p.m.