East Valley Pet Hospital

Jennifer N. 

on Yelp

10 years ago

i cant even explain my experience here, i have a 10 week old puppy and he hurt his back legs and is not able to walk. I went in here thinking it would be a great place and i was mistaken. Me and my in pain puppy waited for 2 hours before getting seen. After i paid $45 which i didn't have at all for them to tell me nothing that was wrong, only to ask me to pay another $150 for an x-ray. During my wait i saw 4 nurses come and go just talking and hanging out, while i waited, i saw 2 receptionist sit there, staring at me, mak... read more

Jay-r M. 

on Yelp

11 years ago

I will never bring any of my dogs to get leg surgery again .. she had a sprain knee from jumping. . Nd they suggested surgery... I payd $3200.. after surgery her leg got swelling and a lot of pain .. they did exrays nd said the doctor did sum rong .. soo second surgery her leg got stiff nd can't walk again .. she was in soo much pain nd suggested a third surgery. . I told them to go to hell .. I should of left her the way she was .. there surgery made it worse .. now I have ti carry her nd care for her. . She did not deserv... read more

L C. 

on Yelp

11 years ago

I had a horrible experience here. .. wish there was a negative star. ..took my poor cat in because she was hardly breathing and vomiting. I was checked in but no one even looked at my cat or asked how bad she was. I patiently waited and after 2 hours I noticed my cat's breathing got even worse and her mouth was white. I then ran into the back and yelled for someone to help her. A young girl pried my cat out of her carrier and ran into the back where for the next hour she was poked, proded and shaved to try to find a vein to ... read more

J G. 

on Yelp

11 years ago

I have been to my now former vet 5 times in 2 1/2 weeks and a ton of money $1000.00 + to try and get a pumpkin seed out of his nasal at east valley animal hospital in Redlands across the street from the new staters. Dr Ryan at banning vet will be my only new vet he is amazing and in 1 visit got an entire whole pumpkin seed out of my little guys nasal. He actually cares about animals and cares about us the customers. Dr Ryan I want to Thank you for your honesty and hard work, you are truely a great vet that cares about our pe... read more

Michael K. 

on Yelp

11 years ago

*****Please if you love your Animals***** ****Do Not Use this Establishment**** Update on my previous post! After this place had our dog for 24 hours. We have found out. If they had done there job. By provided our dog with a very common treatment for any animal that has ingested poison. By administering Charcoal which would have absorbed alot of the toxins in his system . Well after all the measures we took to try and save him. He now has Acute Liver failure. All I know is we paid them alot of money to them. To not even kno... read more

Andrew C. 

on Yelp

11 years ago

Came in for vaccinations a little early and was not acknowledged for 75 minutes. Not even a hello. It's as if being early upset someone. If your animals have worms, go get a pill. This place gives a topical form and it had to be repeated to be effective- not cheap either and sad for the kitten. Two tummy aches in a row rather than just one. The Drs here are very nice but the supporting staff has no customer service/bedside manor or a pleasant demeanor at all. My cat is always upset coming here because they just rush everythi... read more

Sandra S. 

on Yelp

11 years ago

I Went in Last Week.. My Cat Had A Small Cut Behind His Ear Hoping to Have it Checked Out.. Maybe Have it Cleaned Up.. Maybe Have Some Antibiotics to Help My Cat. Got An Estimate of Almost $800.. I Was in Shocked.. I'm A Single Mother of Two Teenagers.. How Could I Come Up With That Much.. I Told The Lady it Was Too Much.. She Ask Me How Much Money Did I Have To Work With.. i Felt Like i Was At a Car Dealership. Where They Were Able to Go Up & Down on the Price.. I Can't Go to Anyone That I Can't Trust.. i Will Not Be R... read more

Roberta C. 

on Yelp

11 years ago

This place is ok for shot clinics but I would never go back. My dog was running on 3 legs, so I took her in. They did xrays & gave her pain meds and $450 later I was told she needed hip replacement surgery to the tune of $10,000. I told them that was happening and what else could we do? Just drug her up was the answer. They never mentioned glucosamine, which she now takes daily & rarely runs on 3 legs! Guess they're out for your money. 

Sabrina S. 

on Yelp

11 years ago

I wish there was a way to give no stars or negative stars. I was greeted well and put in an exam room quickly but this is where it all went wrong. I was in the exam room for a while and that gave me time to look around. Bad idea. The floor was gross and there were half dying bugs on the floor like they had used bug spray but didn't sweep up the half dead still moving their legs bugs. The vet was very rude and hard at communicating. My dog needed dental work teeth pulled. He said I was neglectful even though I get her teeth b... read more