East Valley Pet Hospital

L C. 

on Yelp

10 years ago

I had a horrible experience here. .. wish there was a negative star. ..took my poor cat in because she was hardly breathing and vomiting. I was checked in but no one even looked at my cat or asked how bad she was. I patiently waited and after 2 hours I noticed my cat's breathing got even worse and her mouth was white. I then ran into the back and yelled for someone to help her. A young girl pried my cat out of her carrier and ran into the back where for the next hour she was poked, proded and shaved to try to find a vein to ... read more

J G. 

on Yelp

11 years ago

I have been to my now former vet 5 times in 2 1/2 weeks and a ton of money $1000.00 + to try and get a pumpkin seed out of his nasal at east valley animal hospital in Redlands across the street from the new staters. Dr Ryan at banning vet will be my only new vet he is amazing and in 1 visit got an entire whole pumpkin seed out of my little guys nasal. He actually cares about animals and cares about us the customers. Dr Ryan I want to Thank you for your honesty and hard work, you are truely a great vet that cares about our pe... read more

Michael K. 

on Yelp

11 years ago

*****Please if you love your Animals***** ****Do Not Use this Establishment**** Update on my previous post! After this place had our dog for 24 hours. We have found out. If they had done there job. By provided our dog with a very common treatment for any animal that has ingested poison. By administering Charcoal which would have absorbed alot of the toxins in his system . Well after all the measures we took to try and save him. He now has Acute Liver failure. All I know is we paid them alot of money to them. To not even kno... read more

Andrew C. 

on Yelp

11 years ago

Came in for vaccinations a little early and was not acknowledged for 75 minutes. Not even a hello. It's as if being early upset someone. If your animals have worms, go get a pill. This place gives a topical form and it had to be repeated to be effective- not cheap either and sad for the kitten. Two tummy aches in a row rather than just one. The Drs here are very nice but the supporting staff has no customer service/bedside manor or a pleasant demeanor at all. My cat is always upset coming here because they just rush everythi... read more

Sandra S. 

on Yelp

11 years ago

I Went in Last Week.. My Cat Had A Small Cut Behind His Ear Hoping to Have it Checked Out.. Maybe Have it Cleaned Up.. Maybe Have Some Antibiotics to Help My Cat. Got An Estimate of Almost $800.. I Was in Shocked.. I'm A Single Mother of Two Teenagers.. How Could I Come Up With That Much.. I Told The Lady it Was Too Much.. She Ask Me How Much Money Did I Have To Work With.. i Felt Like i Was At a Car Dealership. Where They Were Able to Go Up & Down on the Price.. I Can't Go to Anyone That I Can't Trust.. i Will Not Be R... read more

Roberta C. 

on Yelp

11 years ago

This place is ok for shot clinics but I would never go back. My dog was running on 3 legs, so I took her in. They did xrays & gave her pain meds and $450 later I was told she needed hip replacement surgery to the tune of $10,000. I told them that was happening and what else could we do? Just drug her up was the answer. They never mentioned glucosamine, which she now takes daily & rarely runs on 3 legs! Guess they're out for your money. 

Sabrina S. 

on Yelp

11 years ago

I wish there was a way to give no stars or negative stars. I was greeted well and put in an exam room quickly but this is where it all went wrong. I was in the exam room for a while and that gave me time to look around. Bad idea. The floor was gross and there were half dying bugs on the floor like they had used bug spray but didn't sweep up the half dead still moving their legs bugs. The vet was very rude and hard at communicating. My dog needed dental work teeth pulled. He said I was neglectful even though I get her teeth b... read more

L. J. 

on Yelp

11 years ago

This place has changed since I first started using them, perhaps there has been a change in ownership? It's all about money now. Clean office and nice staff however the current vets couldn't care less. No followup, incorrect diagnosis, non-existent treatment plan, large bill. Count your pills if you leave with a prescription, I've been consistently shorted even on blister packs. Fortunately I got copies of all test records (for a price) and went to a reputable vet. My dog is doing better and we have a plan in place... read more

K M. 

on Yelp

11 years ago

I took my cat in today and was told it would take an hour for them to put him under clean his wound and stitch him up. I agreed to Leave my credit card with them but said that I would have to have someone else pick up my cat. They could not do this. Super awesome when all they care about is the bottom line. I am very glad I did not leave my cat with them Please don't use this vet unless you like to feel taken advantage of.