East Valley Pet Hospital

vanessa b. 

on Yelp

7 years ago

I arrived at 8:30 am Waiting room was empty . I did not have an appt. I needed to have my partially paralyzed 10 lb terrier mix checked out because his Tail stopped wagging yesterday and I thought he broke it. 3 hours later of waiting with excuse after excuse and attitude as well, I was charged 254 bucks and they bandaged his tail ( think orange cast/ heavy and like a third leg) , btw, it was not broken. the advice from this young vet who seemed not older than 25 years old , she advised , let him heal in this cast , kee... read more

Ronald R. 

on Yelp

7 years ago

If you value your pet who is in distress or your valuable time do not go to this establishment. I waited 1 hour and 55 minutes and the only person who spoke to me was the lowest employee on the staff. I will NEVER go back there again! 

A A. 

on Yelp

8 years ago

As a result of living in several different places I have been to SIX different vets with my dog and have been pleased with all except this one. I am generally easy to please and never post online reviews but this place is absolutely terrible. The front desk employees are rude and dismissive and do not answer any questions. The doctors will just charge you as much money as possible and do not care about the animals symptoms or owner's concerns. I was charged $600 in testing and X-rays for my dog and prescribed antibiotics. I... read more

Josephine C. 

on Yelp

8 years ago

Garbage place, my dog was shaved with out permission and he got laughed at by the staff, later after i posted a review and the owner wanted to talk to me to "make things right" nothing happened...i was offered a partial refund (80 of 300) i never took it btw and was supposed remove my review but my dog was humiliated and as soon as i removed the review the owner got very cross with me and told me i need to bring.the card back for a partial refund. they shaved my animal with no permission....i dont blame the vets themselves ... read more

Brittany N. 

on Yelp

8 years ago

Only after your money. My pet is an outdoor/inside animal. Therefore, very adventurous outside and got hurt. My pet slit an area of its lower body, thus, there was a hole where you could see the muscle since it opened up due to puss bursting. Freaking out, of course I wanted to care for my pet and went to this pet hospital. They wanted an estimate of $700-$1000 dollars to stitch it up. I couldn't afford that, so I left with my pet still wounded. Of course I paid for antibiotics but I was hopeful my pet would heal. Sure enoug... read more

S C. 

on Yelp

8 years ago

Rude ass people Don't go there even do I was paying 2500 cash to get my Shepard treated for parvo 

Jennifer H. 

on Yelp

8 years ago

Our family found a sweet little puppy that was abandoned. We took him to the emergency vet this weekend in Grand Terrace where he was treated for Parvo and worms. We were told to transfer him to a regular vet for follow up care and fluids. Our family dogs have seen Dr. Dana Graham when she was at a prior location and we loved her. We decided to try East Valley Pet Hospital for this new puppy. When my husband arrived to check in he said that the staff rudely told him to wait outside because the puppy had Parvo. I unders... read more

Pat M. 

on Yelp

8 years ago

Incompetent in treatment and diagnosis. Vets, facility and equipment not able to cope with a larger dog. Over-the-top billing. Bad communication between vets, front desk and between them and you. Don't go there. 

Paul D. 

on Yelp

8 years ago

The Drs are great, but the front staff is very unfriendly and disorganized. They talk amongst themselves and ignore customers. It's a shame that great Drs are losing customers due to the fact they hire front staff that really don't seem to care about customer service.