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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Had stayed here many years ago and wanted to stay again. So many changes over the years. Some good and some so so. Overall a good stay.
Good experience Room was very nice, clean. Worn in a few places but not bad. Thon walls, was woken up by neighbor using a blow dryer. Staff is fairly sparse, a lot of things are automated including check in and check out. Good food options. Overall good experience.
Was a good place perfect for relax vacations
Old
Business response:
We're delighted to hear about your experience at Eldorado Resort Casino. Thank you for sharing your feedback with us.
Fun area and easy access to 3 different casinos.
First room was 80 degrees once out of elevator and same in room. Got a different room and temp was better, but never reached a comfortable level. Aside from temp, staff was friendly and room clean. We spoke to other guests who were also not happy with hallway/room temperature.
Business response:
We acknowledge your feedback regarding the room temperature issue and sincerely apologize for the discomfort you experienced. Thank you for bringing this to our attention. We appreciate that you took the time to inform us about this problem, as it helps us identify areas where we need to improve. We're glad to hear that you found our staff friendly and the room clean, despite the temperature concerns. Your experience, as well as that of other guests, is important to us, and we will be looking into this matter to ensure a mor... read more
Business response:
We're happy to hear about your experience at Eldorado Resort Casino. Thank you for your honesty.
convenient to be able to go to all 3 hotels without going outdoors
Business response:
Your feedback is incredibly valuable, and we sincerely appreciate you taking the time to share your experience. Thank you for highlighting the convenience of accessing all 3 hotels without going outdoors. We're pleased to hear that this feature enhanced your stay and made it more comfortable for you. It's always our goal to provide seamless and convenient experiences for our guests, and we're glad this aspect of our property met your expectations.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,127 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.