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345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Casino was nice, miss having the buffet and more pillows in room
Business response:
We are delighted to hear you enjoyed the casino! Thank you for taking the time to share your experience with us. We understand your feedback about the buffet and room pillows. We appreciate your input as it helps us improve our services. Your comments have been noted and will be shared with our management team for consideration. We hope to have the opportunity to welcome you back in the future.
Business response:
We appreciate you taking the time to provide us with your valuable feedback.
liked room service and late check-out time
Business response:
We are pleased to learn that you appreciated our room service and late check-out, Ron! Thank you for taking the time to rate us.
Reno sucks.
Business response:
We are very disappointed to hear that you didn't have a pleasant experience in Reno. We always strive to ensure our guests have an enjoyable stay, so it's disheartening to learn that this wasn't the case for you. Thank you for taking the time to rate us and provide this feedback. Your input is valuable as it helps us understand where we may need to improve. If you have any specific concerns you'd like to share, we would appreciate hearing them so we can address them appropriately.
The rooms need to be remodeled . Very outdated property . The parking garage elevator needs faster service . We waited 15 mins for an elevator .
Bed was comfortable and it was surprisingly quiet. Wished I had a better view, I had a view of the Silver Legacy ball. I ordered room service and it showed earlier than it was supposed which was awesome. Overall I had a great experience.
Business response:
We are privileged to hear that you had a great experience at Eldorado Resort Casino. We're delighted that you found the bed comfortable and enjoyed the quiet atmosphere. It's wonderful to know that our room service exceeded your expectations by arriving earlier than anticipated. Your feedback has been noted regarding the view, and we appreciate your input as it helps us improve our guest experience. Thank you for choosing to stay with us and for taking the time to share your thoughts.
Clean and good service. The best valet service
Business response:
We are thrilled to hear that you found our resort clean and enjoyed our valet service. Thank you for sharing your experience!
Excellent service
Eldorado Resort Casino has a 4.1 star rating with 24,262 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.