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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
So, the Casino part of this resort is immaculate! If you are going there for gambling, this is the place for you. My wife and I, however, were needing a decent room for a good price. This one popped up, we booked it. As I said, the lobby and casino are immaculate, but you can tell the rooms are not given as much attention. The couch in the room was stained with something, only leaving terrible ideas to the imagination. The bed mattress was broken down, the room reeked of smoke (even though it was a no smoking room, they had ... read more
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Wasn't over crowded which was great.., but Wasn't alot of businesses in the area for shopping.
Business response:
Thank you for the feedback.
It was nice and clean
Business response:
Thank you for the great review.
Tub drain was partially clogged.
Business response:
We apologize for the issues you experienced with the tub in your room. We have forwarded your comments to our maintenance department.
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Just another room staff not friendly. Long line to check in. Would not stay again
Business response:
We apologize for the inconvenience you experienced during check-in. We will work to address these issues to ensure a smooth check-in process for future guests. Thank you for your feedback.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 18,826 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.