Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,218 reviews

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Nunzio

3 months ago

Business response:

We're happy to hear about your experience at Eldorado Resort Casino. Thank you for your honesty.

Samuel

3 months ago

convenient to be able to go to all 3 hotels without going outdoors

Business response:

Your feedback is incredibly valuable, and we sincerely appreciate you taking the time to share your experience. Thank you for highlighting the convenience of accessing all 3 hotels without going outdoors. We're pleased to hear that this feature enhanced your stay and made it more comfortable for you. It's always our goal to provide seamless and convenient experiences for our guests, and we're glad this aspect of our property met your expectations.

Verified traveler

3 months ago

First room was 80 degrees once out of elevator and same in room. Got a different room and temp was better, but never reached a comfortable level. Aside from temp, staff was friendly and room clean. We spoke to other guests who were also not happy with hallway/room temperature.

Nishma

3 months ago

Hotel was okay Hotel was decent - rooms looked old. The popcorn ceiling looked a little damaged in the bathroom/sink area. Bathtub had stains and pillows were uncomfortable. Otherwise, staff were very friendly and the rooms were spacious.

Business response:

Your feedback is important to us, and we appreciate you taking the time to share your experience. We're glad to hear you found our staff friendly and the rooms spacious. These are aspects we take pride in. Thank you for your honesty regarding the room conditions. We value such detailed observations as they help us identify areas for improvement. Your comments about the room appearance, bathroom ceiling, bathtub, and pillows have been noted. We strive to provide a comfortable stay for all our guests, and your input helps us w... read more

Jerome

3 months ago

ok...a few probelms We were there for a few days with family.

Business response:

We appreciate you taking the time to rate us and value your feedback.

phieu

3 months ago

Clean

Business response:

Thank you for taking the time to share your feedback. We deeply respect your positive review of the cleanliness at Eldorado Resort Casino.

Ruth

3 months ago