Eldorado Resort Casino

Business response:

Your feedback is important to us. We're glad to hear you had a positive check-in experience with our staff member. We appreciate your kind words about her brightness, personable nature, and efficiency. We strive to provide excellent service to all our guests. Thank you for bringing the issues with the bathroom to our attention. We will address these concerns promptly to ensure a better experience for future guests. 

Business response:

Your positive feedback on our Keurig coffee makers, nice pool, cleanliness, and dining options is greatly appreciated. We're delighted to hear that you enjoyed these aspects of your stay with us. Our team works hard to maintain a clean environment and provide a variety of amenities for our guests' comfort and convenience. Thank you for taking the time to share your experience with us and for choosing our hotel for your accommodation needs! 

Business response:

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie unsere günstige Lage und die kostenlosen Parkplätze so schätzen. Dies sind zwei der Annehmlichkeiten, die wir unseren Gästen gerne bieten. Wir hoffen, Sie haben Ihren Aufenthalt bei uns genossen und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. 

Business response:

We sincerely appreciate your feedback and take it seriously. The concern you've raised about the shower size has been duly noted. We understand how this aspect of your stay affected your comfort. Thank you for taking the time to share your review, as it helps us identify areas where we can improve our guests' experience. 

Business response:

We are elated to hear you enjoyed our gaming options and restaurants. It's wonderful to know that you found our selection of gaming activities to be plentiful and that our dining establishments met your expectations. We strive to provide a diverse range of entertainment and culinary experiences for our guests. Thank you for taking the time to share your experience, JUDY! We appreciate your feedback and hope to welcome you back again soon. 

Business response:

Thank you for sharing your positive experience at Eldorado Resort Casino. We are delighted to hear that you enjoyed your time at our property. Your feedback is greatly appreciated, and it motivates us to continue providing excellent experiences for our guests. We hope to welcome you back again in the future. 

Business response:

Thanks for the awesome feedback, Johnny! We're thrilled to hear you had such a great experience with us. Your kind words mean a lot to our team, and we appreciate you taking the time to share your thoughts. We hope to welcome you back again soon! 

Business response:

We are delighted to hear you find our property safe, clean, and comfortable. Thank you for your continued loyalty, Brent! 

Business response:

We're privileged to hear you enjoyed the perfect location at Eldorado Resort Casino. Thank you for your feedback.