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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Everything was great and went smoothly from the moment we checked in. Great places to eat and drink. I enjoyed the central location for everything Reno has to offer.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Eldorado Resort Casino. We're delighted that everything went smoothly from check-in onwards, and that you appreciated our central location in Reno. It's great to know that you enjoyed the various dining and drinking options available. We strive to provide a convenient and enjoyable experience for all our guests, and we're glad we could deliver that for you.
Nice adventure It was nice
Business response:
We're grateful for your positive feedback. Thank you for taking the time to provide your thoughts on your experience with us. We appreciate your kind words and are pleased to hear that you found your stay nice. Your feedback is valuable to us as we strive to ensure all our guests have a pleasant experience. Thank you once again for choosing our hotel.
Business response:
We are privileged to have your feedback. Thank you for sharing your experience at Eldorado Resort Casino.
Room has a musky smell Pillows had no stuffing Sheets had stains on them A/c was not cool
Business response:
We sincerely apologize for any inconvenience you experienced during your stay. We take the comfort and cleanliness of our rooms very seriously, and we are disappointed to hear that we fell short of your expectations. Your feedback is important to us, and we will use it to improve our services. Thank you for bringing these issues to our attention.
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Business response:
We are absolutely thrilled to hear about your experience at Eldorado Resort Casino. Thank you for your positive feedback!
Hotel was convenient place to stay for my son's graduation. It was clean and although the room I was given was not one of the updated ones like one of my other sons had it was after all just a place to sleep! I checked in at 11pm and checked out at 7am and so being charged the resort fee of $41.93 in my opinion is outrageous as I did not use any of the facilities at the hotel including parking as I did not have a car! The only thing I did was eat at the 24 hour coffee shop which was so overpriced it was ridiculous - $17.99 f... read more
Business response:
Thank you for sharing your concerns. We apologize for any inconvenience you experienced during your stay. We understand your frustration regarding the resort fee, especially given your short stay and limited use of our facilities. We also appreciate your feedback about the pricing at our 24-hour coffee shop. Your comments have been noted and will be shared with our management team for review and consideration. We strive to provide value to all our guests and your input helps us improve our services.
Had a wonderful two night stay. Was in town for a concert at the Virginia Street Brewhouse and was conveniently next door. Quiet and clean room with excellent room service to boot. Will be staying again for future visits!
Business response:
We are delighted to hear about your wonderful stay! Your comments about our quiet, clean rooms and excellent room service are greatly appreciated. Thank you for choosing Eldorado Resort Casino.
This is our favorite place to stay
Business response:
We are delighted to be your favorite place to stay! Your continued loyalty means everything to us at Eldorado Resort Casino.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,499 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.