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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Business response:
We're pleased to hear that you had a very good experience at Eldorado Resort Casino. Thank you for sharing your experience.
The price with the amenities was a total deal! For the price, I can't think of anything wrong with the room. The tub in the middle of the room was amazing.
Business response:
Thank you for the positive feedback, Joshua! We're glad you enjoyed the amenities and the room.
Very Good
Business response:
We are overjoyed to hear that you had a very good experience at Eldorado Resort Casino. Thank you for your feedback!
Exceptional na very clean. very helpful staff
Business response:
Thank you for your positive feedback, Dianne. We appreciate your input.
Wonderful
Business response:
Thank you for your wonderful feedback.
Okay, but would not stay at this hotel again. The room was very old, the drapes looked like they hadn't been cleaned in years. When we checked in the room was freezing, the air conditioner would not shut off or go up in temp-called down to the front desk, it took over an hour for someone to come to the room. He was able to get the temp up a bit, but when we came back to the room in the evening it was cold once again. The carpet looked dirty as well. I am guessing because we booked with booking.com they give you the oldest ro... read more
Business response:
We sincerely apologize for falling short of your expectations during your recent stay with us. We appreciate you taking the time to share your experience, as it helps us identify areas where we can improve. Thank you for your feedback, as it is valuable in our ongoing efforts to enhance our guest experience. We will address the issues you've raised with our team to ensure they are resolved for future guests.
Exceptional
Business response:
We are utterly delighted to hear that you had an exceptional experience at Eldorado Resort Casino. Thank you for sharing your positive feedback!
Wonderful
Business response:
We greatly appreciate your wonderful review, Becky. Thank you for sharing your experience with us.
Overall stay was ok. I know the casino is old so that probably has something to do with the rooms. If I were to stay her Rooms were a little dated. Location
Business response:
We understand the rooms were a little dated. Thank you for your feedback.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,287 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.