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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Over it was nice however the parting was a mess and we still waiting for our deposit. The coffee machine in room was dirty. We did not have breakfast
Business response:
We're sorry to hear about the issues you experienced during your stay, including the messy parting, delay in deposit return, and dirty coffee machine in your room. We also regret that you missed out on breakfast. Thank you for taking the time to share your experience, as it helps us improve our services for future guests.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Wonderful
Business response:
We're privileged to hear that you had a wonderful experience at Eldorado Resort Casino. Thank you for your feedback.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Nice room except the heater didn't work Heater in my room didn't work and it was freezing in there Friday night!!!! Hotel and room was nice staff was friendly
Business response:
We sincerely apologize for any inconvenience caused by the heater not working in your room during your stay on Friday night. We understand how uncomfortable it must have been in the freezing conditions. Thank you for letting us know about this issue. We appreciate your kind words about our hotel, room, and friendly staff despite this problem. We will address the heating issue to ensure it doesn't happen again for future guests.
I’d give it another shot. The shower didn’t drain fast enough at times, and the water kept jumping between warm and super hot. There were also these random hairs on the walls and mirrors. My curtain pull stick also broke off. The bed was comfy, and the staff was nice.
Business response:
Thank you for reaching out. We aim to address all feedback promptly. Your review is appreciated.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,684 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.