Eldorado Resort Casino's cover image
Claimed

This profile has been claimed by the business owner or representative.

Eldorado Resort Casino

4.4

About this business

Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more

Location details

345 N Virginia St, Reno, NV, 89501, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.418,827 reviews
Select a rating
john's profile image
8 months ago

good service 

Business response:

Thank you for the review. 

gary's profile image
8 months ago

Close to Amtrak. Hotel is dated but clean. Fan for heater woke us up each time it went on. 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely, 

Cynthia's profile image
Cynthia 
8 months ago

First I would like to compliment the coffee shop staff and security staff. Walking to my table, I got my foot stuck on the carpet. I fell and did significant damage to my shoulder. Staff was professional and kind in getting emergency help to me. I am grateful for their help. We will be back! 

Business response:

Thank you for the review. We hope you are feeling better! 

Augusto's profile image
Augusto 
8 months ago

Business response:

Thank you for the review. 

Anonymous's profile image
Anonymous 
8 months ago

A cool place to stay the night! 

Business response:

Thank you for the review. 

Gary's profile image
8 months ago

disappointed with the addition of charges at checkout. May be Hotels.com got it wrong but the room cost 30% more upon checkout then was seen on the app. 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely, 

Josefina's profile image
Josefina 
8 months ago

Everything was excellent. 

Business response:

Thank you for the review. 

robert's profile image
robert 
8 months ago

Room was nice but i called mantience because the tv was not working and no one came to even troubleshoot it. Also our bathroom came with one set of towls. House keeping got me another set. Would stay again as long as the tv works! 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely, 

Sandra's profile image
Sandra 
8 months ago

Business response:

Thank you for the review! 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.4 star rating with 18,827 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.