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10225 Custer Road, Plano, TX, 75025, United States
Get directionsThey took such good care of my precious Louie. He was diagnosed with pancreatitis and stayed with them for about 24 + hours. He is now home resting and doing well. The doctors and techs are so caring and informative.
Business response:
Donna, thank you for your kind words! We're so happy to hear that Louie is feeling better. Don't hesitate to reach out if any questions or concerns pop up. Please give Louie extra love from us, best wishes to you both!
Great experience. We had to take our dog in after midnight for a large cut on her face. We saw many other dogs and cats coming and going. The staff was friendly and all are definite animal lovers. Check in was fast and they were taking all animals back to exam rooms within minutes. I would highly recommend this facility and won’t hesitate coming back. ❤️👍
Business response:
Ted, thank you for the recommendation and kind words! We absolutely love what we do and it was our pleasure caring for your sweet pup. Don't hesitate to give us a call if any questions or concerns pop up. Best wishes!
Have used this facility before. Yesterday’s emergency visit with my cat was very positive, although there was an extremely long wait, the outcome was very positive.
Business response:
Thank you for your feedback, Angela! It was our pleasure caring for your cat. Thank you for your patience and understanding regarding the wait time. Best wishes to you and your fur baby!
They are very thoughtful when tending to your pet. We have never had a bad experience and we have been there several times throughout the years with our pets. Highly recommend!
Business response:
Thank you for sharing your wonderful review Sheila, we very much appreciate your kind words! On behalf of the staff, thank you for trusting us with your pets' care for years!!
Promptness of answering phone with real person Immediate interaction to issue at hand Direct attention to problem Knowledgeable and caring
Business response:
Thank you for your generous feedback, Olive! It was our pleasure helping you out. Best wishes to you and your pet!
Rescue dog needed emergency surgery. Everything went well.
Business response:
Thank you for your feedback, Gail! Best wishes to you and your dog!
Would recommend. My dog is over 100 lbs and not very friendly to strangers. She was so sick I guess she did not care. The whole staff were available immediately and took excellent care of her. She stayed two nights, I was kept informed and she got to come home Sunday morning and is doing quite well.
Business response:
Ann, thank you for taking the time to write us a Facebook review! There are no dogs too big, small, or grumpy for us. :) It was our pleasure caring for your dog and we wish you both nothing but the best. Have a great day!
Got us right in and were able to use a plan of action that fit our budget. Very nice the staff!!
Business response:
Thank you for your kind compliments, Georgia! We love what we do and appreciate you trusting us with your pet's care. Best wishes!
We took our Buddy in late at night. The office staff was very kind and patient with him. Thanks for your great care during his accident!
Business response:
Thank you for your generous feedback, Suzanne! It was our pleasure caring for your sweet Buddy. Please don't hesitate to call us if you have any questions. Best wishes!
Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,814 reviews.
Emergency Animal Hospital of Collin County is open now. It is open 24/7.