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Encompass Health Rehabilitation Hospital of Desert Canyon

4.0

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4.0202 reviews
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Justin C.'s profile image
Justin C. 
rating
3 years ago

Horrible experience my first time visiting this hospital. I went to this facility yesterday with my spouse to visit my Father-In-Law. The best experience was the lovely woman at the front desk who checked us in. She was very kind and pleasant and pointed us towards his room. Well that's where it went downhill. Upon entering my Father-in-law's room was rudely told by his nurse she was doing something for him and needed 30 minutes. We completely understood this and decided to wait the time out in the inviting lobby or "wait ar... read more

Business response:

Hi Justin, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Dan S.'s profile image
Dan S. 
rating
3 years ago

12/23/2022 Probably the best rehab facility in Las Vegas, but that is a very low standard. I was sent there to learn to walk again after I developed cancer of the femur and could not walk on the leg until it was surgically reinforced on Dec. 9. Due to an eventful few years i have much experience with physical therapists and the ones at Encompass were some of best I have seen -- expert, considerate, and kind. In fact I thought every person there from the janitorial staff upward was well trained and well motivated. except the... read more

Dan S.'s profile image
Dan S. 
rating
3 years ago

12/23/2022 Probably the best rehab facility in Las Vegas, but that is a very low standard. I was sent there to learn to walk again after I developed cancer of the femur and could not walk on the leg until it was surgically reinforced on Dec. 9. Due to an eventful few years i have much experience with physical therapists and the ones at Encompass were some of best I have seen -- expert, considerate, and kind. In fact I thought every person there from the janitorial staff upward was well trained and well motivated. except the... read more

Christine G.'s profile image
Christine G. 
rating
5 years ago

Very disappointed in this facility. I'd give zero stars if I was allowed. So here is your 0 star. My mother was transferred here after suffering a heart attack. She was at Southern Hills hospital which I really liked. This place is a prison. The food is disgusting and not healthy. The first night my mom was there they gave her a gross 'grey' meat burger with stale bread and smelly tomato with onion. Yuck! My sisters and I had to bring food from outside so mom could eat good. Now there are 3 of us sisters on totally d... read more

Christine G.'s profile image
Christine G. 
rating
5 years ago

Very disappointed in this facility. I'd give zero stars if I was allowed. So here is your 0 star. My mother was transferred here after suffering a heart attack. She was at Southern Hills hospital which I really liked. This place is a prison. The food is disgusting and not healthy. The first night my mom was there they gave her a gross 'grey' meat burger with stale bread and smelly tomato with onion. Yuck! My sisters and I had to bring food from outside so mom could eat good. Now there are 3 of us sisters on totally d... read more

Deb P.'s profile image
Deb P. 
rating
6 years ago

I was there for a month. It was a month with no sleep. The nurse station phone rang all day and night with no answer. The nurses. Were always too busy because they had too many patients to care for. One nurse did not like the way my sheets were messed up by my feet. I had been psralyzed so my legs moved every chance they couldvonsewientlty she locked my bed so I couldnotmo e it up or down. I did not know until I was coughing and chocking thatnot raise myself up. I alsohad trouble sleeping in which it bothered the nurses ... read more

Deb P.'s profile image
Deb P. 
rating
6 years ago

I was there for a month. It was a month with no sleep. The nurse station phone rang all day and night with no answer. The nurses. Were always too busy because they had too many patients to care for. One nurse did not like the way my sheets were messed up by my feet. I had been psralyzed so my legs moved every chance they couldvonsewientlty she locked my bed so I couldnotmo e it up or down. I did not know until I was coughing and chocking thatnot raise myself up. I alsohad trouble sleeping in which it bothered the nurses ... read more

Eleeza G.'s profile image
Eleeza G. 
rating
8 years ago

My mom was admitted in this rehab hospital & not really happy with the services. Their CNAs are rude! I'm a family member & we try to help out the aides when we're there, like changing linens, diapers, & repositioning my mom but for Cattie to just watch us clean up my mother & the nerve to leave the room because she said there are too many of us..!! Who the eff is she to say that??!!! She's supposed to be doing the work & not just watch us do her damn job!! She seemed so obligated to wipe my mother's bum... wtf.!!!!! Sorry ... read more

Business response:

Eleeza, we have forwarded this feedback to the appropriate contacts and apologize for the delay in response. If you'd like to provide additional details, please email us directly at feedback@encompasshealth.com. 

Eleeza G.'s profile image
Eleeza G. 
rating
8 years ago

My mom was admitted in this rehab hospital & not really happy with the services. Their CNAs are rude! I'm a family member & we try to help out the aides when we're there, like changing linens, diapers, & repositioning my mom but for Cattie to just watch us clean up my mother & the nerve to leave the room because she said there are too many of us..!! Who the eff is she to say that??!!! She's supposed to be doing the work & not just watch us do her damn job!! She seemed so obligated to wipe my mother's bum... wtf.!!!!! Sorry ... read more

Business response:

Eleeza, we have forwarded this feedback to the appropriate contacts and apologize for the delay in response. If you'd like to provide additional details, please email us directly at feedback@encompasshealth.com. 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Desert Canyon

How is Encompass Health Rehabilitation Hospital of Desert Canyon rated?

Encompass Health Rehabilitation Hospital of Desert Canyon has a 4 star rating with 202 reviews. 

When is Encompass Health Rehabilitation Hospital of Desert Canyon open?

Encompass Health Rehabilitation Hospital of Desert Canyon is open now. It is open 24/7.