Epos Now

Business response:

Dear Yaqub, Thank you for your wonderful feedback! We are delighted to hear that you received a very kind and quick response from our team. It is great to know that the job was completed very swiftly, as we understand how important time is for your business. We truly appreciate your recognition of our team's efforts. We are especially grateful for your recommendation to other businesses; that is the highest compliment we can receive. Best regards, Epos Now 

Business response:

Dear Laurel Keenan, Thank you for such wonderful feedback! We are delighted to hear that Ahmed was very attentive and professional at all times. It is great to know that he responded quickly to your needs, but we are especially touched by your comment that he had the patience of a saint. We believe that patience is a vital quality in technical support, ensuring that you feel fully supported without ever feeling rushed. We are so glad Ahmed provided that level of care for you. We will make sure to pass this lovely compliment ... read more

Business response:

Dear Noor, Thank you for your feedback! We are glad to hear that the Support was great. We know how important it is to get your payment systems running without a hitch, so we are thrilled that we could help you set up your EPOS now eftpos machine seamlessly. If you need any further assistance with your payment devices, please let us know. Best regards, Epos Now 

Business response:

Dear Erin, Thank you for your lovely feedback. We’re delighted to hear that Joshua was so patient, polite, and easy to understand, and that his phone manner made your experience a positive one. We’ll be sure to pass this on to him. If there’s anything else we can help with, please don’t hesitate to reach out to us. Thanks again for your share, Epos Now 

Business response:

Dear Karan Arora, Thank you so much for this fantastic review and the high recommendation! We are thrilled to hear that Noelene has been great. We are especially proud that you noted her extensive knowledge of both Epos Now hardware and software, combined with her friendly demeanor. Providing that comprehensive expertise is exactly what we aim for! We will make sure Noelene receives your kind words. If there is anything else we can do for you, please do not hesitate to reach back out to us. Best regards, Epos Now 

Business response:

Dear BadthriftyT2, Thank you for sharing your positive experience! We are thrilled to hear that your POS system arrived quickly and that Joshua Hodkinson provided such great support. We recognize the immense pressure involved in setting up a business, and we are proud that Joshua was not only super helpful in explaining the software but also super understanding of your timeline and needs. We will make sure he receives your kind words! If there is anything else we can do for you as you prepare for business, please do not hesi... read more

Business response:

Dear Richard, Thank you for sharing your feedback. We're so pleased to hear that Ahmed Yacoubou and the team were able to resolve all of your tricky issues — great to know their hard work made a difference. Thanks again for your share, Epos Now 

Business response:

Dear Dharmesh, Thank you for your kind feedback. We’re delighted to hear you found the support helpful and that the end-of-day process was clearly explained. Thanks again for your share, Epos Now