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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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system works very well and has many more applications than we need for our business. Sometimes getting through to help is frustratingly long.
The Whole Team is very Supportive of all the setup and operational queries. Joshua checked in to see how we are going after 4 months. That's great of him. Really appreciate the way , you are going. Thank you very much.
Business response:
Dear Bites and drinks, Thank you for your wonderful feedback! We are thrilled to hear that the Whole Team has been supportive regarding your setup and operational queries. It is fantastic to know that Joshua proactively checked in on you after 4 months. We believe that our relationship with customers shouldn't end after the initial setup, so we are delighted that you appreciate his dedication to ensuring everything is still running smoothly down the line. We will make sure to pass your thanks to Joshua and the wider team; it... read more
Great proffesional support, very helpful. Ahmed did what he promised, happy with the support provided.
Business response:
Dear Hemant, Thank you for your feedback! We are pleased to hear that you received great professional support from our team. It is fantastic to know that Ahmed was very helpful and, most importantly, that he did what he promised. We place a high value on reliability and following through on commitments, so we are delighted that Ahmed delivered the solution you needed. We will make sure to pass your compliments directly to him; he will be happy to know you are satisfied with the assistance provided. Best regards, Epos Now
Very kind and quick response much appreciate the efforts and job done very swiftly. Must recommend other businesses to follow you.
Business response:
Dear Yaqub, Thank you for your wonderful feedback! We are delighted to hear that you received a very kind and quick response from our team. It is great to know that the job was completed very swiftly, as we understand how important time is for your business. We truly appreciate your recognition of our team's efforts. We are especially grateful for your recommendation to other businesses; that is the highest compliment we can receive. Best regards, Epos Now
Ahmed was very attentive and professional at all times. He responded quickly and had the patience of a saint.
Business response:
Dear Laurel Keenan, Thank you for such wonderful feedback! We are delighted to hear that Ahmed was very attentive and professional at all times. It is great to know that he responded quickly to your needs, but we are especially touched by your comment that he had the patience of a saint. We believe that patience is a vital quality in technical support, ensuring that you feel fully supported without ever feeling rushed. We are so glad Ahmed provided that level of care for you. We will make sure to pass this lovely compliment ... read more
Support was great. Set up of EPOS now eftpos machine seamlessly.
Business response:
Dear Noor, Thank you for your feedback! We are glad to hear that the Support was great. We know how important it is to get your payment systems running without a hitch, so we are thrilled that we could help you set up your EPOS now eftpos machine seamlessly. If you need any further assistance with your payment devices, please let us know. Best regards, Epos Now
Joshua was great. Very patient. Very polite. Easy to understand and great phone manner.
Business response:
Dear Erin, Thank you for your lovely feedback. We’re delighted to hear that Joshua was so patient, polite, and easy to understand, and that his phone manner made your experience a positive one. We’ll be sure to pass this on to him. If there’s anything else we can help with, please don’t hesitate to reach out to us. Thanks again for your share, Epos Now
Highly recommended, noelene has been great, very friendly and knowledgeable about epos now hardware & software
Business response:
Dear Karan Arora, Thank you so much for this fantastic review and the high recommendation! We are thrilled to hear that Noelene has been great. We are especially proud that you noted her extensive knowledge of both Epos Now hardware and software, combined with her friendly demeanor. Providing that comprehensive expertise is exactly what we aim for! We will make sure Noelene receives your kind words. If there is anything else we can do for you, please do not hesitate to reach back out to us. Best regards, Epos Now
I received my point of sale system quickly (5 days) and Joshua Hodkinson was super helpful in explaining how the software works and was super understanding in the pressures of setting up a POS ready for business.
Business response:
Dear BadthriftyT2, Thank you for sharing your positive experience! We are thrilled to hear that your POS system arrived quickly and that Joshua Hodkinson provided such great support. We recognize the immense pressure involved in setting up a business, and we are proud that Joshua was not only super helpful in explaining the software but also super understanding of your timeline and needs. We will make sure he receives your kind words! If there is anything else we can do for you as you prepare for business, please do not hesi... read more
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.5 star rating with 815 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.