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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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Very patient and on topick training. Highly recommended for inital training in system setup.
Business response:
Dear Tony D, Thank you for your feedback! We are pleased to hear that you found the training Very patient and on topic. It is great to know that we come Highly recommended for initial training in system setup. We understand that getting started with a new system is a crucial step, so we are glad we could provide the focused support you needed to get up and running. Best regards, Epos Now
Oliver has always been a fantastic support. Thankyou for the continuous support
Business response:
Dear lorbitesbevs, Thank you for your wonderful feedback! We are delighted to hear that Oliver has always been a fantastic support. It is fantastic to know that you have received continuous support from him. We believe that consistency is just as important as the solution itself, so we are thrilled to hear that Oliver has been a reliable partner for your business over time. We will make sure to pass your kind words directly to him; he will be very pleased to know his ongoing efforts are appreciated. Best regards, Epos Now
Oliver was very helpful Very happy with the outcome Thank you
Business response:
Dear Julie, Thank you for your feedback! We are delighted to hear that Oliver was very helpful. It is great to know that you are very happy with the outcome. We always aim to find the best solutions for our customers, so we are pleased that Oliver was able to ensure a positive result for you. We will make sure to pass your thanks directly to him; he will be happy to know he could help. Best regards, Epos Now
system works very well and has many more applications than we need for our business. Sometimes getting through to help is frustratingly long.
Business response:
Dear Ross, Thank you for your balanced feedback. We are pleased to hear that the system works very well and offers a depth of applications that covers (and exceeds) your business needs. It is great to know that the functionality of the software is serving you well. However, we sincerely apologize that getting through to help can sometimes be frustratingly long. We understand that your time is valuable as a business owner, and we are actively working on improving our queue times to ensure you can reach our support team more q... read more
The Whole Team is very Supportive of all the setup and operational queries. Joshua checked in to see how we are going after 4 months. That's great of him. Really appreciate the way , you are going. Thank you very much.
Business response:
Dear Bites and drinks, Thank you for your wonderful feedback! We are thrilled to hear that the Whole Team has been supportive regarding your setup and operational queries. It is fantastic to know that Joshua proactively checked in on you after 4 months. We believe that our relationship with customers shouldn't end after the initial setup, so we are delighted that you appreciate his dedication to ensuring everything is still running smoothly down the line. We will make sure to pass your thanks to Joshua and the wider team; it... read more
Great proffesional support, very helpful. Ahmed did what he promised, happy with the support provided.
Business response:
Dear Hemant, Thank you for your feedback! We are pleased to hear that you received great professional support from our team. It is fantastic to know that Ahmed was very helpful and, most importantly, that he did what he promised. We place a high value on reliability and following through on commitments, so we are delighted that Ahmed delivered the solution you needed. We will make sure to pass your compliments directly to him; he will be happy to know you are satisfied with the assistance provided. Best regards, Epos Now
Very kind and quick response much appreciate the efforts and job done very swiftly. Must recommend other businesses to follow you.
Business response:
Dear Yaqub, Thank you for your wonderful feedback! We are delighted to hear that you received a very kind and quick response from our team. It is great to know that the job was completed very swiftly, as we understand how important time is for your business. We truly appreciate your recognition of our team's efforts. We are especially grateful for your recommendation to other businesses; that is the highest compliment we can receive. Best regards, Epos Now
Ahmed was very attentive and professional at all times. He responded quickly and had the patience of a saint.
Business response:
Dear Laurel Keenan, Thank you for such wonderful feedback! We are delighted to hear that Ahmed was very attentive and professional at all times. It is great to know that he responded quickly to your needs, but we are especially touched by your comment that he had the patience of a saint. We believe that patience is a vital quality in technical support, ensuring that you feel fully supported without ever feeling rushed. We are so glad Ahmed provided that level of care for you. We will make sure to pass this lovely compliment ... read more
Support was great. Set up of EPOS now eftpos machine seamlessly.
Business response:
Dear Noor, Thank you for your feedback! We are glad to hear that the Support was great. We know how important it is to get your payment systems running without a hitch, so we are thrilled that we could help you set up your EPOS now eftpos machine seamlessly. If you need any further assistance with your payment devices, please let us know. Best regards, Epos Now
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.7 star rating with 937 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.