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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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I recently received training on how to use/setup the EPOS Back Office and I couldn’t be more grateful for the support and guidance I received. Joshua Hodkinson was incredibly patient, clear, and knowledgeable throughout the entire session. He took the time to explain the system step-by-step, answered all my questions thoroughly, and made sure I felt confident navigating and managing the platform independently. Highly recommend Joshua Hodkinson to anyone needing support with EPOS…
Business response:
Thank you so much for your fantastic feedback! We're thrilled to hear that Joshua provided such a supportive and informative training experience. His patience and clarity are exactly what we strive for in every customer interaction, and it's great to know you now feel confident using the Back Office system. We'll be sure to pass on your kind words to Joshua — he’ll be very pleased to hear them. If you ever need further support, we're always here to help!
What a great training session for the EposNow system today, all thanks to Joshua! He was so friendly and approachable, clearly knowledgeable about the system, and exceptionally helpful in guiding me through all my questions and challenges. He made the training enjoyable and effective."
Business response:
Thank you so much for your fantastic feedback! We're delighted to hear that Joshua delivered such a helpful and engaging training session. His friendly and knowledgeable approach truly reflects the standard we aim to provide, and it’s great to know the session was both enjoyable and effective for you. We’ll be sure to pass your kind words along—don’t hesitate to reach out if you need anything further!
Amazing customer service delivered by Joshua Hodkinson on our second training call this afternoon. Very happy with the product and support that EPOS NOW has been delivering thus far!
Business response:
Thank you so much for your kind words! We're thrilled to hear that Joshua Hodkinson provided excellent support during your training session and that you're happy with both the product and service. We'll be sure to pass along your feedback to Joshua and the team. We're here whenever you need us—welcome again to Epos Now!
Josh, Ryan and Karolina are legends. Keep up the awesome work.
Business response:
Thank you for the great feedback! We’re so glad to hear that Josh, Ryan, and Karolina made such a positive impact. We'll be sure to share your kind words with them—legends indeed! Thanks for the support!
Easy to understand, Easy to set up and support team is amazing
Business response:
Dear Julia, Thank you for the lovely feedback! We're so pleased to hear the setup was smooth and our support team made a great impression. Thanks again for your share, Epos Now
Cheritha Kadukuntla contacted me on time as requested to fix a problem I had with our Epos system and Eftpos. Walked me through every step of the way and managed to fix the problem.
Business response:
Dear Vikki, Thank you for your kind words! We're so pleased to hear that Cheritha was able to assist you promptly and guide you through the steps to get everything resolved. We'll be sure to pass on your feedback to her! Thanks again for your share, Epos Now
Small business owners face many obstacles, but the Epos Now POS Till app has greatly simplified the process of monitoring sales and inventory. Our hardware and the software work nicely together, and the sales reports are helpful. I can monitor the store from anywhere thanks to the remote access feature, which is an advantage. In general, small business owners can benefit from this technology.
Business response:
Dear Mable Webster, Thank you for your thoughtful and encouraging feedback! We're so pleased to hear that the Epos Now POS Till app has simplified managing your business and that the hardware and software are working seamlessly together. It’s fantastic to know the remote access feature is making a difference for you. If there’s anything else we can do to support you further, please don’t hesitate to reach out. Thanks again for your share, Epos Now
The Epos Now POS Till app has been quite helpful for my small café. The interface is easy to use, and my staff can process transactions quickly. Inventory management is straightforward, reducing waste and saving us money. Customer support has been responsive and helpful. It's a solid app for small businesses looking to improve their operations
Business response:
Dear Irma Vincent, Thank you so much for your lovely feedback! We’re delighted to hear that the Epos Now POS Till app has been helpful for your café and that your team finds it easy to use. It’s great to know that our inventory features are saving you money and that our customer support has been responsive when needed. If there’s anything else we can do to support your business, please don’t hesitate to reach out. Thanks again for your share, Epos Now
Tabatha was amazing, very patient with me and clear instructions
Business response:
Dear Missy, Thank you so much for your lovely 5-star review! We’re so pleased to hear that Tabatha provided you with patient and clear support. It’s great to know she made your experience a smooth and positive one. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again for your share, Epos Now
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.5 star rating with 758 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.