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Extra Space Storage
- Self Storage
- Orange, CA
About this business
Location details
340 S Flower St, Orange, CA, 92868, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had a great experience with the agents (Sarah and Heather); they were very friendly, knowledgeable, and made the transaction easy. The facility looks clean, and the staff is welcoming but there's a major issue with the storage units. There's no light inside the unit itself, which makes it extremely difficult to see anything when you're inside. You have to rely on the hallway light, and it barely illuminates the space. It's frustrating and inconvenient to have to use a flashlight to see inside your own storage. It makes no ... read more
Business response:
Thank you for bringing this to our attention. Please feel free to reach out to us at (714) 978-1804 to discuss this further.
I worked with Sarah and she was amazing so helpful and walked us through the process. Definitely would recommend people coming to extra space storage for your storage needs. Thanks, Sarah.
Business response:
We're overjoyed to hear about your positive experience with Sarah at Extra Space Storage. Thank you for recommending us!
Super simple getting a storage here, and Juan was an amazing tour guide. Very helpful
Business response:
We're privileged to have provided you with a simple storage experience. Juan's assistance is greatly appreciated.
The employees are friendly and helpful. They have a good customer service and answer all my questions.
Business response:
We're delighted to hear that our employees were friendly and helpful. Thank you for your feedback.
Employee was extremely helpful, showed around and was very welcoming. Everything seems very safe and secure.
Business response:
Hi Cruz, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (714) 978-1804 or stop by the office if you need anything!
Totally transparent as I was being checked in as far as fees were concerned. They honored the online price without trying to upsell me and I totally appreciated that from them. So far, I would totally recommend.
Business response:
Lola, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything.
anthony is very nice, helpful, accommodating, easy to talk to. the location is very clean and secure.
Easy check in, informative overview, covered everything I needed to know about the facility.
Business response:
Thank you for the excellent rating, Julie! We're happy we were able to provide a smooth rental experience. Feel free to reach out any time at 888-storage.
ANTHONY! Thank you for all of your help today I made a soft reservation online for a unit I needed and Anthony made it happen. I scored an excellent deal and came in today with my crazy kids and Anthony gave us the tour and all the deets and I signed the lease there's some awesome deals right now and if you prepay, you can have as many months of that price that you want. My current storage unit is in Fountain Valley and they keep increasing the cost, FOR WHAT?! I'm excited to have all our crap closer to home and for a frac... read more
Business response:
Hi Emily, thanks so much for your review! We are thrilled to hear your experience with Anthony was positive. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,612 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.