Extra Space Storage

Kristel W. 

on Yelp

6 years ago

Arsenio was a great help when I had to upgrade to a larger storage he explained everything that needed to be done in order to make the change what my fees would be I highly appreciate it he was very helpful very patient thank you 

Loretta E. 

on Yelp

9 years ago

I have been storing my items here for about 4 years and just recently moved out this weekend. I needed one more extra day to move my things and was worried I would be charged for another months rental. After talking with Paul at the front office he let me have the extra day without paying the months rent! He was so understanding and his customer service was amazing!! It's so nice to know that there are businesses out there that care about their customers and aren't just out to make a buck. I would recommend extra space to an... read more

Julie G. 

on Yelp

9 years ago

Great customer service. Very helpful staff, explained everything clearly. I would definitely recommend this place to my to my friends. 

Janet P. 

on Yelp

10 years ago

This facility is located in a quiet,residential, safe area and is well maintained, neat and clean. Lynne, the manager, was excellent in explaining the process and options to us, in determining our needs and helping us choose the right unit. She made processing the lease agreement easy. She answered all our questions and offered excellent suggestions. It was a pleasure doing business with her. We have moved in several items and found each visit to be a very pleasant, safe experience. We used this facility to store a boat... read more

C C. 

on Yelp

10 years ago

Great customer service. Helped us make a smart decision about the size and location of the unit. Staff is willing to go the extra mile to make moving a little less "painful" A special thank you to Lynne who always has a smile on her face and makes an effort to ensure all of our concerns and needs are met 

Rich M. 

on Yelp

10 years ago

So far so good, staff is awesome, very nice and helpful.. Took there time explaining everything walking the grounds, etc. Thank you Rich 

Phyllis J. 

on Yelp

10 years ago

I had a great experience at the Extra Space Storage. Very helpful, showed me the two options to rent. Went over everything in way I understood. Very nice man. Received a follow up call to make sure all went well with moving my things into my storage unit. I would recommend them to anyone. Plus the price was best i could find, in Huntington Beach, Fountain Valley, Costa Mesa, Santa Ana and in Orange where they are located. Very nice location. In safe area. Easy drive. Lived in Fountain Valley moved to New Mexico. Will be back... read more

Noah K. 

on Yelp

10 years ago

I got robbed too. No body contacted me from extra space storage concerning the break ins that happened around April 2015. I have not been to my storage since last winter 2014. My lock was also picked because it was difficult to open with my key and soon as I opened my door it was apparent I was robbed. All my boxes were slashed open and rummaged through. All my valuables are gone. The office was closed so I will be reporting this to them and the police tomorrow. It sounds like I'm screwed. Shouldn't the insurance cover this?... read more

Drew L. 

on Yelp

10 years ago

I am a return customer and haven't had an issue. Hopefully I don't and feel for those robbed, but that can happen anywhere. The customer service is great. And there have been some upgrades since I was here in 2012! Amped up security would be a plus.