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Extra Space Storage

4.9

About this business

Location details

4031 Lakeside Dr, Richmond, CA, 94806, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,128 reviews
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Zachary B.'s profile image
Zachary B. 
rating
6 years ago

Great websites and great prices. Well see how it unfolds as i rent. Amazing they are cheaper than the places named budget rent or cheap storage. Many different options on the website too. Indoor outdoor wherever and none of this bogus salesman crap where they wanna do deals for first month. Like what is one month gona do for me lol 

Business response:

At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words Zachary B. 

Linda G.'s profile image
Linda G. 
rating
6 years ago

Hi my name is Linda and extra space storage is a great place John was so nice to me and l love that storage they kept it so nice and clean even the pubic bathroom was clean 

Business response:

Thanks, Linda! We are thrilled to hear your experience was positive and we are always here to help with your storage needs! Give us a call at (510) 222-8750 or stop by the office if you need anything! 

Stephen C.'s profile image
Stephen C. 
rating
7 years ago

Clean, well-managed, and reasonably priced. The office staff was very friendly and helpful. 

Theo M.'s profile image
Theo M. 
rating
7 years ago

We rented a unit here today and were treated so nicely and Rachel took care of all of our storage needs it was awesome 

Valerie S.'s profile image
Valerie S. 
rating
8 years ago

Excellent place for all your storage needs! The manager Lisa is the best! Very accommodating, super great service ,very knowledgeable. Excellent customer service! GREAT PRICES! 

Lissa C.'s profile image
Lissa C. 
rating
8 years ago

Very accommodating!!! Super great service. Attentive and acknowledgement as soon as I walked in the door. All smiles!! Has a go-cart to show storages available and also provides little carts to take your belongings to your storage. AND GREAT PRICES!! 

Meredith B.'s profile image
Meredith B. 
rating
10 years ago

I started with a small unit, then moved to another, larger unit. John is always pleasant and helpful, even when busy. He shows his concern and pride in his work and facility. He's also very good with the paperwork. The other employees are also nice when I've interacted with them. This facility is near my residence, so I don't stress about time when I go there. I don't look forward to the renovations, but it will be even nicer when they're done. 

Nun Y.'s profile image
Nun Y. 
rating
10 years ago

So far so good. One star knocked off only because they MAKE you get insurance. I am storing some personal items of no value to others just to myself, so insurance is kinda pointless to me. But I was forced to get a policy. I like option however I do not like the "you have to" kinda options. As far as the customer service goes, it was great! Very detailed explanations of size and units by John. He was very helpful getting our contract started. This week I had to go back to make a change of transfer for my contract and it... read more

Charlotte S.'s profile image
Charlotte S. 
rating
10 years ago

John and Saul were very frinedly and courteous. The took the time to help me decide that right amount of storage I needed. What really made the difference for me was their exceptional customer service! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,128 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.