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Extra Space Storage
- Self Storage
- Irvine, CA
About this business
Location details
16242 Construction Cir W, Irvine, CA, 92606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I believe I have been renting from this location for about 10 years! In all the years, the price has always been the best in the county, which is why I have stayed all these years. The customer service is really good and the upkeep is excellent. The location is nice and tucked away in a quiet secluded location away from foot traffic. The only con is that there are mice and termites, as I have discovered evidence throughout the years...not the end of the world, since I am not storing any food in my unit.
Business response:
Hi Anton, we're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at (949) 552-0164.
Justin was so nice and so easier to work with. I ended up changing to a bigger space last minute and he made the process SO EASY. Thanks!!!!
Business response:
Jane, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! If you have any questions, let us know at customerservice@extraspace.com.
Justin was really helpful and informative about the storage. He gave me a tour and was so kind and patient in explaining things to me. Service is wonderful, great price for a very clean unit. Definitely recommend!
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Amy. As always stop by the office or call us at 888-storage if you need anything.
Definitely 5 stars. THANK you so much to team of extra space storage for wonderful service.
Business response:
Hi Mai, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (949) 552-0164 or stop by the office if you need anything!
Excellent customer service.... Excellent storage unit, super clean.... Justin and miguel are very knowledgeable , friendly and helpful....
Business response:
Thank you for taking the time to leave your feedback, James! We're so happy to hear Justin and Miguel were able to make your rental process hassle free! Give us a call at (949) 552-0164 if you need any future assistance.
Justin at Extra Space Storage in Irvine is one of the best customer service professionals I've ever worked with. Always helpful and pleasant and provides great service!
Business response:
Thank you for the excellent rating, Ken. We are glad Justin was able to provide exceptional customer service. Please stop by the office or give us a call if there is anything else we can do for you.
I like to thank Justin for being patient with me. I told him my situation and he helped me pick the right unit for me. And after showing me several units sizes so I can choose the right size for my needs. I will renting a unit here for quite some time.
Business response:
Thank you for your review, Robert! It's wonderful to know Justin was patient and helpful in selecting the best size unit for your needs. Let us know if you need any future assistance by stopping by the office or calling us at 888-STORAGE!
Rented our storage unit today, happy with Customer service from Miguel to help set everything up for our unit rental he was informative and professional.
Business response:
Thank you for the kind words, Vincent! We're committed to providing excellent customer service. We're glad Miguel helped set everything up for your unit rental, was informative, and professional. Stop by our office if you need assistance or have any questions.
Excellent experience getting a unit here. Justin is very professional and knowledgeable, provided a tour and variety of options to help me decide what unit to get. Place looks clean and convenient. Just got a unit with them today but so far would recommend.
Business response:
Thank you for your review, K O. We are thrilled to hear you are having a positive experience with us and that Justin met you with professional, knowledgeable, and helpful service. We are glad the cleanliness of our property met your expectations. As always, give us a call at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 796 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.