Extra Space Storage

Kim L. 

on Yelp

5 years ago

BEWARE!!!! UNSAFE!!! TERRIBLE MANAGEMENT!! I received a call from Ventura PD that someone had broken into my vintage trailer and was living in it. They wanted access. I won't bore you with the details of how much heart and soul went into rehabbing my little trailer that now housed local Meth Addicts. That part just makes me sad. Back to the review....They found the guy...drug needles and all. He and another guy (maybe more?) were apparently staying in if for what appeared to be at least a month or so. My trailer was DISGUST... read more

Susan M. 

on Yelp

5 years ago

My trailer was stolen from this place- they drove right by the patrol car. Beware that this place has lots of problems of units getting broken into. They don't care about your stuff- just want to collect your money. They take no responsibility for thefts. They have a security service which is absolutely worthless. If someone either piggybacks to get in or knows a friends gate code they have free run of the place. If a vehicle gets on their lot they could take every trailer in there. 

Rpr10ak .. 

on Yelp

5 years ago

I would avoid this place. I would like to give them 0 stars if I could. My storage unit has had 2 attempted break-ins and no resolutions from the on-site management or higher. Numerous calls to the managers have done nothing to help with the issues. But they are happy to take your money each month while their rates continue to increase. If you are required to access your unit at night, good luck and be prepared. It's very sketchy and I have never seen the after hours security guard. There seems to be an abundance of pe... read more

Serg M. 

on Yelp

5 years ago

This place is awful and I recommend everyone store their at tuff elsewhere. They have a bad rat and termite problem. They raise the rent every month sneakily. I just moved out and asked if I could use their dumpster, They gave me the thumbs up and after I move my stuff to the dump the asshole manager tells me no after I unloaded everything from my truck fuck that guy and fuck this place 

Lana S. 

on Yelp

5 years ago

***BEWARE*** I rented a storage unit at Extra Space Storage on November 8, 2019 and moved in over the weekend. Before moving my things in I swept the unit and sprayed bug spray throughout. I take pride in my belongings and everything I own is clean. I placed some additional items in my unit on Saturday November 16th and everything looked just as I had left it. Sometime between the 16th and the 21st of November they had the streets repaved. I opened my unit on Thursday November 21st and was met with complete filth! I couldn't... read more

Vita S. 

on Yelp

5 years ago

After 1 year of having a space here, my cost for the space has gone up $15 for no apparent reason. I also recently noticed an ant infestation in my unit even though I only have sealed plastic containers in there so its not coming from anything I have. Lastly, the most shocking thing was what I saw this last Friday when I stopped after their office closed (around 7pm). There were so any suspicious people walking around who had arrived on bikes and the units opened honestly looked like someone was living there. They had dogs r... read more

Rudy R. 

on Yelp

6 years ago

I have had a $435 unit that has sliding doors on both ends of the unit and have never had anyone break into my unit until I went Sunday, November 3, 2019. Both my locks looked untouched and undamaged. Unfortunately, my unit was broken into. I am so fukin upset...can't begin to express the anger I have. My unit was ransacked and items were stolen, 55" tv, leather/suede jackets, motorcycle jackets, motorcycle leather gloves...5-7 iPads and other valuables, broke marble top/dining table, broke open and took all valuable fro... read more

Timothy F. 

on Yelp

6 years ago

Rats and mice will ruin your stuff if you store it here at the 3700 Market St "Extra Space Storage" AND most insurance will not reimburse your losses!!!! Some of our destroyed items: Couch Bed frame Wicker baskets Clothes Plastic containers Surfboards Bikes Unless your things are metal go somewhere else or ensure that your insurance covers rodent damage. I spoke to your staff already and they were not helpful. 

L P. 

on Yelp

6 years ago

Initially, they were a good storage facility. However, you need to know your rate increases will be every 7-8 months, not annually. This hikes the price more than 35% if you stay a couple of years. I've also experienced dirt and insect issues, for which they have disclaimers. If you have anything valuable, be sure it's extra protected or could be damaged. Since I just received yet another increase (four in three years), time to leave facility. Now, cost-prohibitive vs. reasonable. Appears more people are leaving for th... read more