This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Santa Rosa, CA
About this business
Location details
2053 W Steele Ln, Santa Rosa, CA, 95403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I rented a 10x15 unit with the first month free. Clean room. All the staff I worked with were very respectful, personable and knowledgeable. Pam was especially helpful on the day of my move out. I love that they have a dumpster to help with sorting out trash from items to keep. I got a great promotional deal and would use their service again if I need storage.
Easy to work with system and very well run properties. I have rented at two Extra Space locations and both were clean and convenient.
fabulous service and fabulous prices! very well managed and helpful staff. half the price of other same-size units.
Business response:
We're delighted to hear that you had a fabulous experience with our service and prices! Thank you for taking the time to share your feedback.
I enjoy renting from this location. The manager is by the book. Does his job and more. I've had moved out and back in over the years and recommend renting here if you want to keep your stuff safe. No BS. No Drama. No hassle. Now we clean out and move on. Thank you for your time and efforts. The employees too. The place was always clean and quite. Gate works and stuff is dry from the weather. Keep it up.
Business response:
Thank you, Jennifer! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (707) 527-6464 if anything comes up!
This new facility is located on hwy 12 near Mission and is super clean and accommodating. Plenty of carts to move your stuff in and out. Thumbs up. Tim
Business response:
Hi Timothy, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and accommodating staff, so we do our best to make sure we can provide that! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.
Very professional staff. Informative and helpful I found the facilities and grounds to be clean and not crowded or hard to navigate The price seems reasonable and they explained the added fees to start up etc .The insurance seems a little high for the coverage would be my only complaint
Business response:
Thank you Joseph for your thoughtful review! We're thrilled to hear that you found our staff to be professional, informative, and helpful. It's wonderful to know that you also found our facilities clean and easy to navigate. You can reach us at 888-storage if you need anything.
I just went in. Got a storage unit from extra space storage on West Steele Lane, Pamela T. What is the one that help me? She was very polite very important and informative. She was pleasure to talk to you with our needs in mind I would highly recommend her and extra space storage here on West Steele Ln.
Business response:
Thank you for the kind remarks, Bill! We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.
Pam was so helpful immediately when I talked to her on the phone and then the same day that I came in. She showed me the unit that I wanted and it was perfect. Fast, quick, and easy. So helpful during this difficult time. Thanks Pam. very clean place to store your belongings. Safe gated facility with someone on site at all times.
Business response:
Thank you for taking the time to leave your review, Teri! We're so happy to hear Pam was able to make your rental process hassle-free! We know our customers appreciate clean and secure facilities so we do our best to provide that. Give us a call at (707) 527-6464 if you need any future assistance.
Management and staff are well trained. Very helpful. Thanks to Pamela the assistant manager and Amir. Giving them 5
Business response:
Thanks for the review, Minku. We are glad Pamela and Amir have been helpful and knowledgeable to work with. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,254 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.