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Extra Space Storage

4.9

About this business

Location details

720 N 10th St, San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.93,319 reviews
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Brent B.'s profile image
Brent B. 
rating
11 months ago

Nice place. it is clean, convenient, secure and the staff is helpful 

Business response:

We are elated to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback! 

Sina A.'s profile image
Sina A. 
rating
2 years ago

Joshua, the extra space storage agent was very friendly, attentive, patient, and helpful. He gave me a good deal for a small storage unit that I needed. 

Business response:

Hi Sina, thank you for your review. We're glad Joshua was very friendly, attentive, and patient. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. 

Josh T.'s profile image
Josh T. 
rating
2 years ago

Great Facility and awesome managers. Clean facility and also great prices. Secure with cameras and new cylinder locks.. Best storage in San Jose by far. 

Business response:

We think our team is great too! Thanks for the positive review, Josh. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Feel free to stop by the office if you need anything! 

Tom T.'s profile image
Tom T. 
rating
3 years ago

Thank you to the entire team, Rob, Josh, and Barney. When we initially were looking for a unit we scoured the internet. And landed upon extra storage space on Yelp. Price is fair but what was more important was how safe we felt in the facility. We do notice at times after hours there were people going into it when a car would type in its code to come in. That's one thing we would like to improve. But aside from that customer experience has always been excellent, every time we come into the unit we are often greeted by a fri... read more

Jenny B.'s profile image
Jenny B. 
rating
3 years ago

Great service, Very fast to respond and absolutely helpful. I had to get my 2 college kids ready for their move out like 2 months early and for the special pricing I received, I didn't mind paying 2 extra months opposed to waiting last minute when every other student is moving out and miss out on availability. This storage unit is only 7 minutes from SJSU so location worked out great since I live in San Diego and cannot help my kids. 

Business response:

Thank you, Jenny, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage. 

Joey P.'s profile image
Joey P. 
rating
3 years ago

The BEST storage unit facility I've ever had. I use them for both work and personal storage units. Everyone that works there is incredibly friendly. 

Business response:

Thanks for sharing your positive experience, Joey. We're committed to being your go-to stop for all your local storage needs! We're glad our team is incredibly friendly. Please stop by or give us a call if we can help you with anything! 

J M.'s profile image
J M. 
rating
3 years ago

Had a good experience here while Signing up. The staff was friendly and made sure I understood all the ins and outs of Ethel property. 

Business response:

Hi J, thanks so much for your review! We are thrilled to hear your experience was good. We're glad our team was friendly and made sure you understood all the ins and outs of the property. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Mariseth A.'s profile image
Mariseth A. 
rating
3 years ago

A very reliable storage facility! I got a deal when I signed up for one so it was worth it but I think depending on the market they change the rates! Which is normal and understandable. It is pretty secure. There's a gate for both exit and entrance that you need your specialized code for and you can't access the 2nd floor without one either. When it's not busy like a weekday morning or evening, there's usually trolleys readily available. However if you come on a weekend, you'll find yourself lifting your stuff. Facility it... read more

Business response:

Hello Mariseth- Thank you for your feedback on our 10th Street location in San Jose. We will continue to look into getting more carts available at all locations. Please stop by the office if you have any questions on your storage or call us at 888-storage! 

Evander Q.'s profile image
Evander Q. 
rating
4 years ago

Elke, the store manager, is super friendly and responsive. Elke was able to respond all my questions and valued my time which is great. The storage unit prices were great, the building is in good shape and clean, and the whole process of moving in was a breeze! Highly recommend to check in with Elke if you want good service! 

Business response:

Hi Evander, thank you for recommending us. We're glad Elke is super friendly, responsive, and was able to respond to all your questions. We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 3,319 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.