Extra Space Storage

Sheri H. 

on Yelp

3 years ago

My unit along with many others was robbed! It's shameful they didn't have cameras where my unit is and the alarms are broken to alert the office of any entry. there are only cameras on some not all the units. The lighting is terrible in that place. Don't go there. They raise the rent the following month you move in .disgusting! 

eweezy h. 

on Yelp

3 years ago

Be weary when renting from this facility. I called in to ask for a climate control room and signed up over the phone. When I arrived at the facility I realized it was a non climate control and that I would be responsible to cover the difference for the employees mistake. When I asked them to reach out to upper management they advised it would take weeks and to take their offer of a 2 month discount. What is interesting is they won't own up to the mistakes of their own employees and I would take your $ elsewhere. 

Brian W. 

on Yelp

4 years ago

I had really high initial impressions of the facility, however their security is worse than lax. My unit was broken into. Opening my unit set off an alarm, but they didn't bother to check my unit for another 3 days, when they discovered the missing lock and damaged shackle. They know they have an issue with people in the facility after-hours, including break-ins at emergency exits. They haven't bothered to self-report these issues to the local police, I am certain they don't want it appearing on the neighborhood crime st... read more

Danyelle P. 

on Yelp

4 years ago

I just moved out of this facility and though initially I had good things to say, overtime not so much. Pre-pandemic this place I thought was a decent place for my stuff but time there proved me wrong. There were a few questionable things that I didn't like along with the fact as the pandemic occurred, I had between 4 to 5 increases over my time there (2 years) They never once sent me notice of the increases, they took advantage of people easily during this pandemic. Especially when people weren't visiting there storage u... read more

Cody M. 

on Yelp

4 years ago

Do not store your stuff here unless you want to your property stolen, the front gate is always open for anyone to walk in! We have asked them to hand over tapes to review and they continue to give us the run around even with the insurance we purchased 

Lil S. 

on Yelp

5 years ago

CAPITALIZING OFF OF COVID AND RAISING RENT!!!!! I have been renting from this company a storage space at Buffalo Road. in Las Vegas for a few years and the people who work their are always really nice, efficient and the facility is always kept pretty neat. My only complaints were the poorly sealed units so debris and dust would blow inside and cover my stuff, especially if you have an outside unit so I moved my stuff to an inside one and although they advertise as being air cooled, the air conditioning doesn't work well it... read more

Kimberly V. 

on Yelp

5 years ago

**Renters Beware** After less than a year here with increased rent, my storage unit was broken into with valuables stolen. The facility manager reported only 2 break-ins in last 60 days and said the facility is safe given the all the homelessness and random rif raft people wondering inside on skateboards despite having no business there at all. But after filing a report with the San Jose Police Department, I learned this facility is a known hot spot for local thieves that rent smaller units with the intent to steal from othe... read more

Prefer A. 

on Yelp

7 years ago

Do not trust this location! They Romi and manager lied to me. First they quoted me a price of $82 for a 5x5. Then they called me back and said they had a special for $62. I called to confirm the $62.00 price and spoke with a woman at the location and she confirmed the 62.00 price on the phone. I told her we would be in shortly. We showed up and she (an older woman with bleached hair)tells me that it's not $62.00. It's $82.00. After I had called 30 minutes prior to confirm the $62.00 rate for the 5x5. This was a pure a... read more

Leonard L. 

on Yelp

7 years ago

Do not trust this location! They lied to me. First they quoted me a price of $82 for a 5x5. Then they called me back and said they had a special for $62. I called to confirm the $62.00 price and spoke with a woman at the location and she confirmed the 62.00 price on the phone. I told her we would be in shortly. We showed up and she (an older woman with bleached hair)tells me that it's not $62.00. It's $82.00. After I had called 30 minutes prior to confirm the $62.00 rate for the 5x5. This was a pure and simple bait-an... read more