Extra Space Storage

Danny Y. 

on Yelp

12 years ago

Wow, cameras, alarms, helpful staff... Nice! Plenty of carts to use when moving your stuff. Easy to get to location. Great hours. 

Scott T. 

on Yelp

12 years ago

Really, really happy with this Extra Space Storage location. The building is brand new, the people are fantastically helpful, and the prices are extremely reasonable. Highly recommend. 

Veronica G. 

on Yelp

14 years ago

The customer service here is outstanding! Everyone I talked to was extremely helpful, fulling explained everything and did not try to pressure me into anything. Rather, they merely told me what they have available. They are timely in responding to you. I didn't end up using their services because I found out I didn't need to find storage for my item after all, but they were also very nice about that and cancelled it on spot and told me that they money for the reservation would either go right back into my account or they wou... read more

Jesse H. 

on Yelp

16 years ago

This storage building is great. Brand new building, well lit, very clean, they even have music playing in the halls! Makes moving all the boxes a bit more bearable. Ha! Best part are the folks at the front desk. SOOO nice and helpful. Also, it's great that they have an indoor driveway, which made unloading super easy. It's like a drive thru, for storage! 

Reid F. 

on Yelp

3 weeks ago

I have rented a space for about three years. The facilities are conveniently located and generally secure. So far only once has someone attempted to break into the unit but other than that one instance it seems safe. The downside is that every few months they raise the rent. I just received a notice that they are going to raise the rate and it amounts to a 141% increase! From past experience, they might revert the rate increase if you complain after the rate goes in effect or move to another unit. Shady business practice. T... read more

Charly C. 

on Yelp

9 months ago

I do not recommend this place at all. I placed a review previously and of course no one made contact. Seems that they only acknowledge good reviews. I have had to make a police report and unfortunately, the current manger didn't really seem to want to help me figure this situation out. I also, asked for his manager and stated he couldn't provide me with the information. The whole situation seems so nonchalant and they had no sense of urgency I'm trying to help me. I more than ever feel like it was an inside job and wil... read more

Denise J. 

on Yelp

a year ago

The larger units have no ceiling, just chicken wire at the top. Last year, many units were broken into and tools and valuables were stolen. Coincidentally, the cameras were not working that night. For sure it was an inside job, police did no investigation and folks received very little compensation from Extra Space to replace tools and valuables. THIS PLACE IS NOT SAFE. 

Elaine W. 

on Yelp

3 years ago

I rented from the one on Oakdale road and I will never rent from this company again. They hire people that steal things out of your units. I had a 10 by 10 and half of my unit was stolen. Now I have rented a storage unit for years and just happened to try this one because it was closer to my house. I learned my lesson. This place is a rip off literally, they rip you off. They have cameras there but don't have the footage to give to the police, the have an alarm system but the company didn't respond. Sounds like an inside job... read more

Travis W. 

on Yelp

3 years ago

Beware! I'll tell you about my experience. I enrolled on an online promo in July, 2022. After providing all personal information including auto CC payment, I received an $80 increase on the initial agreed rate on my October statement. Including the 30 day notice, that increase came after 2 months. Thinking it was a penalty for late payment, I went into the office and inquired. The person on duty looked up the account and stated a post card notification was sent that the rent was increased. I hadn't receive a post card ... read more