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Extra Space Storage

4.6

About this business

Location details

7471 Warner Ave, Huntington Beach, CA, 92647, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.61,049 reviews
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Mark L.'s profile image
Mark L. 
rating
3 years ago

Super great experience this is our third time using the. Keith is great and completely took care of me and my business - Highest possible recommendation! 

Business response:

Hi Mark, thanks so much for recommending us! We are thrilled to hear your experience was great. We think Keith is great too! As always, give us a call at 888-storage if you need anything. 

Danny P.'s profile image
Danny P. 
rating
3 years ago

Staff is very accommodating and understanding. Security is top notch. I'd recommend to anyone. 

K B.'s profile image
K B. 
rating
4 years ago

Customer service is great here. I have 2 units and they are always very helpful when I need anything. 

Business response:

Thank you for the kind words, K! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage! 

FAREEN A.'s profile image
FAREEN A. 
rating
4 years ago

I had a storage unit here for over a year and have no complaints! Moving in and out was super easy and gate hours were better than other facilities. It's well lit inside and I've never had any issues. Will be using extra space again for future storage needs. 

Business response:

Thank you for the excellent rating, Fareen! We're happy we were able to provide a smooth rental experience. We pride ourselves on keeping our storage facility well-lit and are thrilled to hear your experience reflects that! We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Donna J.'s profile image
Donna J. 
rating
4 years ago

It was so easy renting a storage unit Through the internet and the follow-up call by manager or employee was very appreciated that person was very nice o 

Business response:

Thank you for the excellent rating, Donna! We're happy we were able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future! 

M G.'s profile image
M G. 
rating
5 years ago

Sarah was very helpful in getting me a great storage space that really fit my needs!!!...These guys are nice over here:) 

Business response:

Hi M, thank you for leaving us a review! We appreciate customers like you and are happy that Sarah and her team could help with your storage needs. Please stop by the office if you need anything! 

Michael W.'s profile image
Michael W. 
rating
5 years ago

This message is primarily for the customer service that was received from Keith who happened to be working on the day I came in to rent a storage unit. He went above and beyond and provided exceptional customer service. Because of this I will be a returning customer and will go with extra space storage for any future storage needs. As for the facility, it is in a quite location, well secured and a lot of different size units to choose from! 

Business response:

Hi Brian, we're glad Keith went above and beyond. We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything. 

Kevin C.'s profile image
Kevin C. 
rating
5 years ago

Yvette and Rosie are super friendly and helpful. But I signed the contract yesterday at 11am, prepaid for my climate-controlled space for the year, and didn't start moving things today at 3:30pm. Came to find out, the outer gate worked with my code but the climate-controlled building waaaay in the back of the property kept denying my code. So technically, that's one and a half days that I've paid for and don't have access to my space. Waited outside the building, both of us loaded down with stuff, while being on the phon... read more

Business response:

Hi Kevin, thanks for sharing your experience with us. We know that it's important to access your unit, so we apologize that this happened during your move-in process. We will investigate further as your business is important to us. If we can do anything to improve your experience, give us a call at 888-STORAGE. 

Dawn O.'s profile image
Dawn O. 
rating
5 years ago

We have been customers for quite some time as our storage needs fluctuate. A special shout out to Keith who is friendly and helpful throughout the process. This facility has also taken security seriously! Thanks Keith! 

Business response:

Thanks, Dawn! It sounds like you had a great experience renting with Kieth and we are so happy to hear about it! Thank you for taking the time to give him a shout out! Please call us at 888-STORAGE if you need any future assistance! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 1,049 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.