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300 Deerwood Rd, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
This is my second time renting a space from them, and they came through in a pinch (moving truck is being loaded tomorrow and we don't have space in the garage for everything!) I called at 4pm on December 23 and had a unit booked by 5. They really came through as I would have been up a creek
Business response:
Tyler, Thank you for the review! We are happy to have you storing with us again and that we were able to help you out quickly. We value you as a customer and are here to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!
Great storage unit facility! Graeme was friendly, professional and easy to work with. He was very accommodating to my business storage unit needs. I called around and they also have the best deal. Clean and nice facility too! Thanks!
Business response:
Hi Kelly, thank you for your review. We're glad Graeme was friendly, professional, and easy to work with. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.
I highly recommend Extra Storage Space on Deerwood, San Ramon. This location is convenient, safe, and very clean. I continue to receive excellent customer service from the manager himself, Graeme, who is very professional. He takes pride in his work, making sure that all the units are secure. I had rented from two different storage places before, but Extra Storage Space on Deerwood is the best one judging from my experience. I cannot underscore its cleanliness enough, especially during these times when we are still experienc... read more
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. It's great to hear that Graeme was able to assist you. Thanks for being a loyal customer, Christine! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
Good prices and availability paired with the quality customer service we received when leasing our storage unit made this a pleasant experience. I strongly recommend! Thank you!
The guy at the front desk, Graham, was super helpful and a very nice guy. Showed us the spot we wanted and that was pretty much that. Answered all our questions and had an answer to every one. The facility was clean and the help was top notch. Cant ask for much more out of a storage place. To be honest, its more than id have expected haha
Business response:
Hi Jeff, thank you for your review. We're glad Graham was super helpful, a very nice guy, and showed you the spot you wanted. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Extra Space Storage San Ramon. The best climate controlled storage in this local Tri Valley of the Bay Area. I'm a returning customer from 2018. Graeme Pittock is the most courteous, friendly Store Manager I've ever dealt with. He keeps a very clean, super nice facility & is always available to help. The prices are very good & competitive in comparison to other facilities in the area. Everything is up front & no hidden fees. I ordered a large space online & the following day met with Graeme to finalize some quick poin... read more
Business response:
Thanks for renting with us in Extra Space Storage, M K! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We're glad Graeme Pittock is the most courteous and friendly manager. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.
Graeme is one of the nicest people I've met. We were planning on storing a few items there, but realized too late the unit for us was too small. We called, literally as we were leaving our previous unit, U-haul full, and he said he'd meet up with us when we got there. He helped us talk about what sized unit we would need, and even took us on a little tour of the facility to find the right sized one for us. The facility itself is very clean, quiet and safe, as Graeme even put a security tag on our lock for us when I purchase... read more
Business response:
Thank you so much for the great review! It means a lot to our team, Vince! Providing renters with clean and secure facilities is our top priority. We're glad Graeme was able to meet your storage needs. We're always here to help at 888-storage if you have any questions or need assistance with your rental!
I highly recommend this place because of how clean the facility is and how professional the management is here. I felt safe storing my things here with the main gate and the nice area this location is in. Whenever I came by to drop off or pick up things I would always see Graeme working hard with the upkeep of the property and units. He's very helpful with any questions you might have and made my move out process go smoothly. Whenever I need a storage unit again I will be returning here! Thanks again!
Business response:
Thanks for recommending Extra Space Storage, Carly! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a professional staff, so we are thrilled to hear that Graeme was very helpful with any questions you might have and made your move-out process go smoothly. Stop by our office if you need assistance or have any questions.
I have received 5 star service from Graham. I realized I needed a larger unit, and with in 30 min I had a tour of the available units, signed the paperwork, and was transferring my boxes into the new unit. AND this is by far the cleanest facility I have ever rented from.
Business response:
Hi David, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!
Extra Space Storage has a 4.8 star rating with 1,096 reviews.
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.