Extra Space Storage

Douglas C. 

on Yelp

10 years ago

Ive been using this storage unit for 5yrs and the staff is always pleasant to work with. If you need anything ask for Jason! The storage facilities are well kept. My only issue is they raise my rent every 6months. How ever I will continue to refer friends and family to this storage facility. 

Lc J. 

on Yelp

10 years ago

Jason & Team are very accommodating & always make sure that your safety as well of others is a priority. Have used this storage facility for several years and they are very helpful. The facility is very clean & well kept. 

Danielle W. 

on Yelp

10 years ago

We are really pleased with this facility! Good price, super clean, convenient and Jason has been very friendly & helpful. Highly recommend this space for storage. 

Brett L. 

on Yelp

11 years ago

I've been using this location for the past 2 1/2 years. I find the facility to be well kept & pleasant in appearance. The storage unit itself is good & I feel my belongings are safe & secure. Staff have always been courteous, helpful & well mannered. The one issue I have is not about the facility itself but the company itself, and there continual increases in rates. As noted with other reviews this becomes increasingly annoying as it seems to happen with regularity. 

Karen B. 

on Yelp

12 years ago

Oh my goodness. This place makes storing stuff less of a nightmare. With all of the other stresses I had with moving, this thankfully was not one of them. The location is great, the service is awesome (such friendly people) and as far as cleanliness goes, this place is A-1! So, I guess you would say I recommend it highly! 

Xeno R. 

on Yelp

14 years ago

Have had 3 or 4 storage space units of different sizes over the past 8 years. Very close and convenient to our home. Well-maintained facility with helpful staff. Have noticed some decline in cleanliness & friendliness as location manager has changed and facility has aged over time. But has always been clean and friendly enough to keep my stuff! Under prior manager, Michael, the speakers worked and I enjoyed hearing his choice of music as I organized stuff or made my long walks up & down the hallways on moving days. My only... read more

Dianne E. 

on Yelp

14 years ago

This is a great storage facility - very clean with excellent gate hours. It is by far the best I've used. However, beware the rate increases. I've been with them for 23 months. I'm on my 3rd rate increase in that time. I'm now paying almost 24% more than I did when I first signed with them. That's almost a 12% annual increase. This seems extremely excessive to me. My last storage place had only one rate increase over six years and that one rate increase was only 8% total (around 1.5% per year on average). 

Tony C. 

on Yelp

14 years ago

Great location in the center of San Ramon and highly secure. Gate hours are way longer than most places I have ever used before. The gate itself is at an odd angle so be careful when pulling in and out, but otherwise, a professional storage place that I highly recommend. 

Cynthia R. 

on Yelp

a year ago

Gave notice of move out date online but didn't call the onsite manager (Graham), which apparently is what you need to do in order to get an adjustment on your bill. I was billed the full month's fee on 16th and move out date was the 19th. No accommodation or adjustment given. Annoyed and disappointed. Leaves a bad taste in my mouth about the company.