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Extra Space Storage
- Self Storage
- Rancho Cordova, CA
About this business
Location details
2410 Mercantile Dr, Rancho Cordova, CA, 95742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Tammy & Kyle are an amazing duo!! They always go above & beyond when it comes to customer service. I appreciate their general concern and willingness to help out or come up with solutions to customer needs. They're always super friendly, too!
Business response:
Thanks for taking the time to leave us a review, Dusti! We are so glad Tammy and Kyle went above and beyond to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
Tammie Geter the store manager was very helpful ,knowledgeable and has excellent customer service skills. My son and I had a very pleasurable experience and I highly recommend Extra Space Storage for all your future storage needs. Sincerely Rory McGowan
Business response:
Thank you for the review and recommendation, Rory! We pride ourselves on having a friendly, accommodating staff and are so happy Tammie was able to assist you. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
This company not only has a user friendly website but a staff that is knowledgeable and helpful. They took care of all our needs and when we had to make changes assisted us with a smile and friendly attitude. I would highly recommend this storage company.
Business response:
Hi Tina, thank you for sharing the positive experience you had at Extra Space Storage! The recommendation means the world to us. We are glad to meet your storage needs! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.
I absolutely love this storage place. Customer service is on point. The new manager Tammy is very personable and professional
Business response:
Thank you for the kind words, Sheronda! We're committed to providing excellent customer service. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
We have been customers here for a couple of years. We have always had great customer service. Johnny is the bomb! We have 3 sheds right now and he really helped us get all of our accounts organized. He also helped us save some money and suggested we combine our 3 into one giant unit! Thx a bunch for all your help. We really appreciate everything.
Business response:
Thank you for being a loyal Extra Space Storage customer, Elaine. We're committed to providing excellent service and we're glad you had a positive experience renting with Johnny! Our team is here to serve you, so give us a call at (916) 635-6464 if you need any future assistance.
This place is great! I have had storage here for over a year with zero issues. Johnny was awesome and got me a great deal on my unit. Would definitely recommend this place.
Business response:
Sean, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Let us know if we can do anything else to assist with your storage needs!
Johnny was super accommodating!! We were able to move units quickly and inexpensive! Thank you extra space and thank you Johnny!!!
Business response:
Thank you for the review, Kelsey! We pride ourselves on having an accommodating staff and are so happy Johnny was able to assist you! Don't hesitate to reach out if you need anything!
Helpful staff. Got us into the perfect unit. Made great recommendations too. I am very appreciative.
Business response:
Pat, our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Let us know if we can do anything else to assist you!
They really offer more than just excellent customer service. The employees here are genuinely good people that are honest and will do there best to help you out when you have to face one of the most stressful times in your life, when it's time to pack up and move... I had a a bad few weeks filled with the worst luck and on top of that I had nightmare Roomate and needed to get out of my apartment ASAP. So I hired movers and got a storage unit. The manager there helped me find the best deal for the right amount of size I neede... read more
Business response:
Thank you for the kind words, Danielle! We're committed to providing excellent customer service. We're glad our team was able to help you get the best deal and affordable unit for you. We're glad Gavin unlocked your unit. Thanks for recommending Extra Space Storage!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 988 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.