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Extra Space Storage
- Self Storage
- Rancho Cordova, CA
About this business
Location details
2410 Mercantile Dr, Rancho Cordova, CA, 95742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great customer service, my mom had an easy move in to her unit :) Thank you to Kris, she was very helpful
To Whom It May Concern, I am writing to highly recommend Chaneisa at Extra Space Storage for her outstanding customer service and welcoming personality. Every time I visit, she greets me with a beautiful smile and genuine happiness that makes me feel as though I am coming home to family. While this may sound unusual for a business setting, it truly reflects the level of care and warmth she brings to her work. In addition to Chaneisa's exceptional service, I consistently notice the staff working hard to keep the grounds cl... read more
Business response:
Thank you for sharing your positive experience with Chaneisa at Extra Space Storage. We appreciate your feedback and look forward to continuing to provide exceptional service.
Chaniesa is the best! She has been so patient and helpful to me over the years. No one ever really plans to be in a storage this long, but she has certainly made it a lot easier to maintain and I always look forward to seeing her when I am there.
Chaneisa was amazing! She was very helpful and the facility was clean and prices were fair
Business response:
We are delighted to hear about your positive feedback. Chaneisa was amazing and we are glad to hear that the facility was clean and prices were fair. Thank you for sharing your experience with us, Marissa!
Customer service is awesome! Had the best price around.. trust I called around! very accommodating to my needs! Definitely recommend here! Chill environment and everyone's really nice!
Business response:
Hi Lady, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (916) 635-6464 or stop by the office if you need anything!
Ideal place to use for storage. We had our unit for a little over a year. Cons: no garbage cans available & our rate went up within 2-3 months when they initially told us it wouldn't for a while. Other than that we had a good experience.
Business response:
Hi Dom, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (916) 635-6464 or stop by the office if you need anything!
Best storage experience ever! It's almost a brand new facility with new storage units. I got to the office before hours and I just scanned the QR code on the front door and prompted me to a the website and call a person. I forgot the person who was on the phone with me but he went above and beyond to help me get a unit smoothly. Everything was done over the phone and email signed the contract and I got my unit number and gate code via email. Very simple process and excellent price. I definitely recommend this location for an... read more
Business response:
Derek, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Great customer service and very clean property. Would definitely recommend this property.
Business response:
Hi Chaneisa, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
Service was excellent -- Japoria took care of me. I would highly recommend to store here!
Business response:
Hi Desiree, thank you for the review! We are thrilled to know Japoria was able to take care of your storage needs. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 987 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.