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Extra Space Storage
- Self Storage
- Irvine, CA
About this business
Location details
3289 El Camino Real, Irvine, CA, 92602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I went from total frustration situation,transformed to a worry free outcome. Thanks to Extra Space Storage (Sean) :)
Business response:
We're honored to have been able to assist you with your storage needs. Thank you for choosing Extra Space Storage!
Very happy with the whole process here. Never rented storage before and the people were very helpful in the process. Access is easy and happily also very secure. They had a great online special so also happy about that option.
Business response:
We are glad to hear that you had a positive experience with us. Thank you for sharing your feedback!
Francisco had the BEST customer service. I thought my key was lost and he helped me identify my correct key in the bunch. Prior to that I thought I would need his help to cut the lock, he was super kind and ready to help despite a very very busy day. Francisco makes the business look good. Star employee! They are lucky to have him on board!
Business response:
We're pleased to hear about the excellent customer service you received from Francisco. His willingness to help you identify your correct key and his readiness to assist with cutting the lock if needed exemplifies our commitment to our customers. We appreciate you sharing your positive experience with us and recognizing Francisco's efforts, especially during a busy day. Thank you for your kind words about our team members!
I like this place. The staff is super friendly and really knew their stuff! They took the time to answer all my questions in detail. I'm renting and I'm glad I found it!
Business response:
Thank you for sharing your positive experience with us! We deeply respect your feedback and are glad to hear that our staff was helpful to you.
Have been with Extra Space for a long time, the smooth experience proves the right choice of using them!
Business response:
Thank you for sharing your experience with Extra Space Storage! We appreciate your long-term support.
I've been renting for over 10 years now and the facility is well maintained with moving dollies at each exit and should one not be available you can easily request management and they will find you one. Pricing I a little on the steep side but the facility manager is more than happy and willing to assist. There is a reason that almost all the spaces are continuously filled.
Business response:
Hi Jonathan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (714) 505-9196 or stop by the office if you need anything!
Staff was super helpful and pleasant to work with. Thank Sandra and Francisco. The facility was very clean and the property is easily accessible.
Business response:
Thank you for the review, Teresa! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
Let me preface this by saying, if you are in need of short term storage this place is perfect. However, if you are looking for anything longer then 3 months, and I think most people usually are then you might be in for a little shock depending on what size unit you have. I was just issued a 50% rent increase which took me by surprise after only three months. I have left a few messages with the office and have yet to receive a return phone call. I just wanted to know what warranted such an abrupt and large price increase.... read more
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, David. Call us at 888-storage if you have any questions or need assistance with your rental!
Extra space storage at El Camino Real is such a nice safe place. We had our storage there for 2 years now. I needed help figuring out a smaller unit, as I have moved out a lot of stuff from the larger unit. Francisco was very helpful, very knowledgeable, polite, I can go on about all the good qualities he possesses. Excellent service. I was very happy with the unit he suggested and moved in the next day. This gentleman is a rare gem and wish him all the goodness in life. Thank you very much Francisco I will recommend Extr... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,542 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.