Extra Space Storage

Name: Extra Space Storage
Address: 3289 El Camino Real, Irvine, CA, 92602, US
Telephone: (714) 505-9196
Rating: 4.8

4.8

Self Storage
Irvine, CA

About this business

Consumer Services Self Storage

Location details

3289 El Camino Real, Irvine, CA, 92602, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.81,542 reviews

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Damien G.

10 years ago

Very clean facility and the staff was super friendly and helpful. I was able to reserve a unit and move my belongings in that same day...NO waiting!

Shaun L.

11 years ago

Jessica is the best! I've been renting units at this location off and on for years and have never had a single issue. I highly recommend this place to anyone looking for a clean, professional, easy storage solution.

Scuba W.

11 years ago

Fast.. friendly and courteous. . Storage is clean and gate access is secure. . Good price and first month was free ! :-) the even have need rolling carts for free use.. dont buy packing boxes there.. its cheaper at home depot. .

Matthew I.

10 months ago

I've had storage units with Extra Space Storage for many years for my business. I'm constantly having to change units because they will arbitrarily raise your rate after even 2-3 months of moving into it. I moved into a new unit in October of 2024 for a rate of $171.00 a month, then less than 3 months later they raised it to $272.00! Outrageous!!!

Business response:

Hi Matthew, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility.

Eric R.

a year ago

Prices are ridiculously high and are always increasing. To top it off the units are not sealed so mice and insects get in there easy.

Business response:

It's unfortunate to hear about your experience, Eric R. Please contact us at (714) 505-9196 to discuss your concerns further.

Marty H.

a year ago

They raise your rent every 90 days and claim thats normal business their units are not air tight and allow spisers and rodents to invade not to mention the sand

Business response:

Hi Marty, thank you for taking the time to share your experience with us. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. We would love to speak with you directly. Please call us to discuss your rental rate at 888-storage.

Sandra O.

a year ago

We've been renting a unit for 5 years now and since Covid they raise the cost soooo much, every 4-5 months! We had to move to a smaller unit in the same building since the cost online was half of the cost they wanted us to pay. And after 3 months they raise it again by approximately 70% it is impossible to be paying so much!!! We love the location but unfortunately we will have to move out. We were paying $280 (increase of $85 in less than 6 months) and now they raised it again to $327 for a medium size unit.

Business response:

Hi Sandra, thank you for the feedback. We're sorry to hear you're unhappy with your rate. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you?

Jay C.

a year ago

I recommend this place if you're looking for a short term self storage. It's clean and easy to access, I don't no about staff because I never met anyone works here. I received email notice regarding monthly fee raise by 50% after only 3 months. Come on... 50% raise after only 3 months of rent? I would never rent a unit if I new my fee will raise in three months and by 50%..

Business response:

Hi Jay, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage.

Mario F.

a year ago

I had planned to rent a 10x10 storage for 1-2 years and chose this place because of the location and its newer. But two months in I received a rent increase notice of 75%....without warning nor did I have a low promo rate to begin with. Needless to say I'm planning to move everything out in short order. Avoid this place as the bait-and-switch pricing tactics are rampant....just as other reviewers had stated.

Business response:

Hi Mario, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. As always, we're here to help at 888-storage whenever you need us.