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Extra Space Storage
- Self Storage
- Norwalk, CA
About this business
Location details
10950 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Elena was super amazing. Explained everything in detail and drove us around the lot looking for the right size storage. Showed us where the cameras were, so we could pick the best and safest location to store our belongings. Her peppy authentic personality really sold on this specific storage location. Plus she gave us an exceptional deal for our storage.
Business response:
Hi Cindy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Elena! If you need anything, do not hesitate to reach out at 888-storage.
Jorge helped me choose a storage space that was suitable for me. He made it very easy for me to choose. Thank you Jorge once again for your excellent service!
Business response:
Thanks, Frida! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Please email us at customerservice@extraspace.com if you need anything!
Referred by a friend who booked a storage here and might I say from start to finish they are very friendly and helpful they are having a wonderful rate online and even in person don't hesitate to go book them right away .. they showed me plenty of units and gave me great advice on each one with price comparison and location. I must say that im impressed . Elena was great all around and I love her personality and u can feel secure with her handling your every need
Great for a quick run to when spring cleaning or in my case. Things that shouldn't get wet during our resent down pours. Always clean and orderly. Hopefully that is what I am aiming for to become orderly. Thanks for your helpful reminders. Gate is really easy.
Business response:
Thank you for the review, Mary! We pride ourselves on having clean, well maintained facilities! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something.
I usually don't rent storages and at first I was not very pleased with the person who had helped me get my storage unit. However I had such a amazing experience with the manager Joseph. He was super nice and went above and beyond to help my needs. Thank you so much and I'll definitely recommend this spot for others if Joseph is helping.
Business response:
We appreciate your review, Jennifer. It's wonderful to know Joseph was super nice and beyond helpful. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
Not only was the front desk Rep Elena welcoming. She gave me the best deal and offers she did her best to find what suits me. What I can offered to reasonable payment.
Good customer service, goes above and beyond. Spacious storage! Will recommend! Will come back
Business response:
Thanks for the awesome review, Celestina! It's great to hear our team was able to provide you with great customer service! Don't hesitate to stop by the office or contact us at (562) 929-4221 if you need anything.
I really liked this place. The employees are nice and the place is very clean and well kept. My only dislike was that you have to buy a lock for the small units that are round and totally completely different from any other lock. It will NEVER be used again.
Business response:
Susan, Thank you for such a kind review! We are glad to hear our property was very clean and well-kept. We appreciate your feedback on our locks. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
This is my first time renting storage space. Had a great experience with Elaine. Awesome customer service. Ensure that we are getting the amount of space that we need to store our stuff. Thank you Elaine for all your heard work.
Business response:
Hi Isabel, thanks so much for your review! We are thrilled to hear your experience was great. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,019 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.