Extra Space Storage

Juan V. 

on Yelp

2 years ago

This place is a damn joke. Moved from Texas and found this joke of a place and within 3 months 50% of my belongings got damaged by rats. Asked manager and all they said is sorry can't help you. DONT RENT HERE!!! I promise you that you will regret it!!!!!! And by the way they will increase the rent with 0 warning!!! And not by $10-20 but by $80-100!!! 

Rhonda P. 

on Yelp

2 years ago

I wouldn't use this company especially this site. They are on office hours only for access also due to thefts onsite it's been couple years.. Tried to call Stanton store several times on different days no one answered the phone. When I went to checkin for my registration on my unit I reserved online they only let you use there locks to buy, I had just bought a brand new lock and know the kind you have to use but that wasn't ok. They start adding this and that to contract so I decided not only access hours were not good ... read more

Elvia H. 

on Yelp

2 years ago

Ever since Sue left... this place has literally PLUMMETED STRAIGHT INTO THE GROUND!! Sue was the manager in charge here at this facility for MANY YEARS; she even lived in unit upstairs from the office. Sue was assertive and took crap from no ONE.. tenants included. She used to let me roll down my front Rolling gate door from time to time... due to the HIGH POPULATION IN MEN and me being a female all alone in my unit sorting my belongings out. And I would keep it raised during office hours and in daylight. Sue constantly w... read more

Cesar R. 

on Yelp

2 years ago

They have had break unfortunately mine got hit sometime last week yesterday I was leaving the hospital because my wife gave birth and I was on my way to storage get there and I have trouble opening my storage and when I get it open what a surprise all my stuff stolen my new stroller and car seat generator and other things like 4000 in new clothing I don't recommend this storage they have had 200 break in this year the sheriff's told me 

Irene C. 

on Yelp

3 years ago

everyone please dont rent at this place!!! my husbands unit was broken into on oct 4. $8000 worth of machinery was taken. we filed a police report and got in contact with the insurance and havent receive any updates. we paid so much money to have our stuff safe since they say to trust our belongings. this past week they stole the catalyc converter from our truck in one of the paid parking spaces. i dont know who the management is but they need to really do something before they loose all their customers. 2 police reports hav... read more

Manny H. 

on Yelp

3 years ago

This place is not really secure, parking space some how is afordable, it suppose to be safe to have it inside a place rather that leave it in the street but is not, they should have a gard on duty 24/7 lots of homeless people in there i have hear that a lot of people already got catalytic converter stolen and stolen stolen units 

Jason D. 

on Yelp

3 years ago

Save yourself the hassle and go somewhere else if you need a secure storage unit. The prices here might seem to be more affordable but it all makes sense after I read up more about this place. I only rented a space here for about 1.5 months and it was already broken in and all my stuff taken. So I immediately filed a police report and cancelled my account. Of course I was told that burglary was rare at this facility when I went in to sign up. I even asked if I can use an extra lock for more security but that option was n... read more

Elizabeth G. 

on Yelp

3 years ago

Do not waste a penny on this place!! Recently had my unit broken into and wasn't even notified, had to find out from a neighbor which also had thousands of dollars worth of machinery stolen. This is an ongoing issue which the employees and company don't care to do anything about. Not only did they "update" the locks on all the units and didn't notify us until after the fact, but ever since then it's seems like a playground for these thieves. When you go and make a complaint they will say "I can't do anything about it mam" bu... read more

Jan L. 

on Yelp

3 years ago

My unit was broken into. EVERYTHING stolen. No Camara's coving area and lights not working. and it wasnt just mine but 3 other people as well. On site security is crap!!! So this took time. Police are investigating because of DNA evidence and fingerprints and other left behind. Now waiting to see if the insurance they provided will at least pay me. Dont use this place.