Staff is helpful and professional
Business response:
Thank you for the review, Robert! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
friendly and knowledgable
smiley and upbeat attitude.
she is at 187 e. sunnyoaks
i would recommend this place. she was great and took the time to explain.
Business response:
Thank you for the kind words, Dinah. It's wonderful to know our team was friendly, knowledgeable, and upbeat! Your recommendation means a lot to us. Our team is here to serve you, so give us a call at (408) 379-3052 if you need any future assistance.
Amy Is a great customer service oriented representative. She Happily provided me with all the information I needed. Amy is very helpful and kind and patient. She followed up with you part of the process and I signed up within 24 hours and she showed me my space. Good rate and then meet facility to store your belongings
Business response:
Hi Patty. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amy. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
The employees are adorable and nice.I had a really good experwith them,
Business response:
Thank you for the kind words, Sanaz. We're glad our team was nice. Stop by our office if you need assistance or have any questions.
Friendly service and the units are very clean, I would highly recommend it
Business response:
Hi Diana, Thank you for recommending us! We are glad the cleanliness of our property and the service provided by our team met your expectations. As always, give us a call at 888-storage if you need anything.
Great place to store your “stuff”!!! They are helpful and kind. They call if you didn’t get your lock on straight and offer help! It’s like keeping the things with family. Thank you.
Business response:
Thank you for the kind words, Barbara! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!
The facility is very well
Maintained safe and secure. People in the office are very helpful and friendly.
Business response:
Your recommendation is appreciated, Linda Kidder! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. It's great to know our team was friendly and as helpful as can be. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Amy, the manager, went above and beyond to help me with the move in process. She took time out of her day by staying late, after she was supposed to get off work, to answer all my questions and explain everything. I was very happy with the customer service she provided on the phone, as well as in person when I got to the facility!
Business response:
Hi Kingston. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amy! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
A very attentive and knowledgeable attendant. She was thorough in showing me how to get into the unit. I highly recommend Extra Space.
Business response:
Hi Phyllis, Thank you for taking the time to leave your feedback! We pride ourselves on having an efficient, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions!
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