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Extra Space Storage
- Self Storage
- Simi Valley, CA
About this business
Location details
2650 Stearns St, Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
Selena was very helpful. Bathrooms on site! Clean and bright. Would only suggest they get the elevator fixed.
Business response:
We take your feedback seriously and sincerely apologize for the inconvenience you experienced. We understand how frustrating it can be to encounter unexpected issues when accessing your storage unit. We would like to address your concerns and investigate what happened with your account and unit access. Please feel free to reach out to us at (805) 527-8100 to discuss this matter further. We value your business and want to ensure we resolve any issues to your satisfaction.
Absolutely RECOMMEND this facility. The grounds of the facility are always well kept and in order. But mostly it's people that make a company great. At this this facility, that would be the manager,DAN DANIELS. He is the reason I would recommend this facility. He is always forthcoming, and accommodating. Best of the best. Great representation of a great company.
Business response:
We're ecstatic to hear about your positive experience at Extra Space Storage. Thank you for recommending us!
Very nice storage units, super clean, Dan was very helpful with and informative about units available. Very polite and professional
Business response:
Hello Amelia, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (805) 527-8100 if you need anything.
Rented a space on May 28, 2024 Dan was extremely helpful and made everything very easy for me. I'm very pleased with his service and kindness. I work with the public and as soon as I talk to him on the phone, I knew that he was committed to great service which he provided.
Business response:
Hi Paul, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan!
I used Extra Space Storage for roughly 2 years. I had no issues and the place is very clean and accessible. Everyone I've ever spoken to is very nice and considerate!
Business response:
Thank you for being a loyal customer, Theresa! We're so happy to hear that your experience with the cleanliness and access of the facility has been positive! We're glad our team is very nice and considerate! If you need anything, do not hesitate to reach out to 888-storage.
Dan remembered my wife from years ago, and as usual Dan was super helpful and professional! Clean facility and great service all around. Thanks again Dan.
Business response:
Hi Brandon, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.
I recently moved and needed a place to store my furniture, etc. Everyone I worked with was great! I even needed to extend my rental for a week and they worked with me on that as well. This facility was a lot cleaner than the other storage units I've seen in the past. Nobody was loitering around the facility and it seemed really secure. I can't say if this facility is cheaper than the others, but I liked the customer service for sure.
Business response:
Hi Vincent, thank you for leaving us a review! We are thrilled to know you were met with a clean and secure facility. Thank you for trusting us with your valued items. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Every time I have a need to stop at my storage unit the property is clean and everyone is always very helpful. I would recommend this property everyone.
Business response:
Hi Shari, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call at 888-STORAGE if you need any future assistance.
This place has great customer service and I really appreciate how reliable they are. However I'm not confident when it comes to the rates for charges.
Business response:
Hi Azula, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (805) 527-8100 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,302 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.