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Extra Space Storage
- Self Storage
- Pleasanton, CA
About this business
Location details
3722 Old Santa Rita Rd, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Very easy and user friendly. I went to the website and registered online effortlessly. After making payment received email with gate code and storage number. Went the same night to take my things, their was already a sealed lock inside. Haven't had to deal with anyone. Facility is clean and up kept
Business response:
Hi H Dot, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don’t hesitate to reach out if you need anything at 888-STORAGE.
Professional staff and welcoming. Clean facility and storage for car parking during out-of-state travel. Just like a home garage. Secure. Thank you Lady Cynthia Kelly
I have rented a few storages before and these people are by far the friendliest I have come by, plus easy online rental. So glad I came across your website! HIGHLY RECOMMEND
Business response:
Thank you for the kind remarks, Hannah! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
I needed to store a few items for a short period and was able to book a storage rental online and sign the contact via docusign - super easy! The friendly and nice manager called me the next morning and gave me info and placed a lock and key on my space. The storage space was clean. Highly recommend Extra Space Storage!
Viewing these units was a breeze. I was shown many options I could actually get unlike some places that show you an example and send you to something complete different when you pay. The day I moved into this unit 9 months ago the guy working (I do not remember his name) was helping from another site and didn't know exactly where everything was. He was still friendly and helpful in answering my questions the best he could. Today when I was moving the last of my items out of the unit Hanna was very helpful as well. She was ab... read more
Business response:
Hi Kaylee, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with us. Thank you for being a loyal customer and please let us know if you need anything in the future. We would love to have you back at Extra Space Storage!
I was having an extremely stressful day until I walked inside and was greeted by the welcoming smile given by Hannah from her desk. She made me feel as if I walked into the home of someone that I already knew! She explained all of the ins and outs of the property with great detail, and answered all of my questions with the same level of care a mother would give a child, and did it without a condescending tone (like most moms with adult children*TMI*HAHA)! I hate spending money, especially for a storage unit filled with thi... read more
Business response:
Hello Jonathan, thank you so much for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Hannah! Moving is stressful and it's great to know that she was able to assist you. Thank you for taking the time to give her a shout out! It's important to us that you feel appreciated as our customer; we are here to help at 888-STORAGE if anything comes up!
Paetra is awesome!! My whole life was recently turned upside down when I lost my partner of 10 years and she did everything possible to help me. She is professional, empathetic and just an overall great person. I couldn't of ask for a better experience. Paetra thank you, and I know Brandon is saying thank you as well!
Business response:
Thank you for the kind words, Kristen. We're glad Paetra did everything possible to help you. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. We really appreciate you taking the time to share your experience with us. Our team is here to serve you, so give us a call at (925) 227-1010 if you need any future assistance.
Great facility. Felt very safe and well maintained. Staff was very cordial. Checkin and checkout was very smooth.
Business response:
Hi Sid, your kind words are appreciated! We make it a priority to provide safe, well-maintained facilities and are so glad to hear your experience reflects that. We are happy to hear your check-in and check- out was smooth. Let us know if we can do anything to assist you!
Great place to store your things. Very clean, secure! Great staff. Thank you Maria for all your assistance!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,202 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.