Extra Space Storage

cindy g. 

on Yelp

7 years ago

Do not store there. They raise prices constantly and the manager just called after I moved out to tell me my unit wasn't consider vacant until I moved a shelf. Because their units don't have shelves It was there when I moved in !!!! And then she called me rude because I said she should know what is in their units. Also they have trucks parked every where including someone living there. 

Charles A. 

on Yelp

7 years ago

I've become totally disappointed with this company. It's business practice and customer care model is callously abusive and unfair. Should you bw a prospective customer (s), BE WARNED !!! 

Tee B. 

on Yelp

7 years ago

WARNING WARNING Read this before considering these guys. i needed to wait until i got my money from them to post this. storage was broken into. probably an inside job. strangely replaced by their very own locks that are tampered but covered with their sticker to look like they're untouched. til this day never got an apology. i wrote a report immediately at the front office. however, they refused to give me a copy. other units were broken into as well... all the ones INSIDE hidden from the cameras. gave a detailed list of wha... read more

Pamela B. 

on Yelp

8 years ago

Please Do Not rent from this facility. I had been renting there for a year and all was fine until I got behind on my bill. When the employee & witness cut my lock and put there lock on. I sell women's high end and vintage designer clothing, jewelry and accessories. They internally Stole All My Jewelry cases filled with silver pieces worth thousands of dollars, semi precious stone pieces, vintage pieces, my $2000 Louis Vuitton Shoulder Purse, designer clothing, a suitcase filled with my personal clothes which are large size,... read more

Tamela V. 

on Yelp

8 years ago

I would avoid this place at all costs, initially you're getting a good price but it won't last for long. My first increase came not even 6 months after followed by another increase 6 months after. I called corporate since I was unable to get in contact with the manager, after I was told I wouldn't have another increase until after a year this time. Fast forward to a couple of months before a year has gone another increase. The new manager just called me back and she was extremely rude, they went up the last time without even... read more

Green D. 

on Yelp

8 years ago

I have only had a storage unit with them for five months and already they raised my rate. I called them to ask about it and they were not very helpful. I guess I have to start looking for a better place to move all my stuff to... 

Vrouw M. 

on Yelp

9 years ago

These place is a rip off. I was with the previous company until ExtraSpace took over. I had this storage place since 2007. They raise their fee constantly!! Just this month they raised it from $73 to $78, and this December 1st they are raising it to $85, and this is for the smallest space. An increase of $12 in 2 months. What a bunch of crooks!!!!! 

Dean E. 

on Yelp

9 years ago

DO NOT DO NOT DO NOT use this company. I was burglarized twice here and had thousands of dollars work of personal belongings and family heirlooms stolen. They even stole my daughters tricycle! Camera's are everywhere but I guaranty you when you are robbed the management will say that there was "nothing on the video". I could go on and on about the sub standard hasps they use on the doors and in my case only drywall screws were used secure the door. Stay away from Extra Space Storage and when you do rent 'somewhere else'... read more

Francis B. 

on Yelp

10 years ago

My experience with Extra Storage ended. I didnt need it any longer. Give them a 2 day notice. I didl not get any refund for unused days.. They kept $83.00. Very unfair.