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Extra Space Storage

4.8

About this business

Location details

20221 Prairie St, Chatsworth, CA, 91311, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,238 reviews
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ED Z.'s profile image
ED Z. 
rating
6 years ago

BRIE and CHAR are great storage managers. They got me the size of unit I wanted at a great price. This place is very convenient to freeways they keep it very clean and the restrooms are very very clean I highly recommend this location. Ed Z 

Business response:

Thanks for the awesome review, Ed! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (818) 349-9211 if you need anything. 

Amanda C.'s profile image
Amanda C. 
rating
8 years ago

I have rented from a few different storage companies in my life and this Extra Space Storage facility makes the others seem inferior. Especially with the level of customer service Char gives. She takes the time to walk you around the facility and will continue to do so until you find the unit that will suit your needs. She is thorough, patient and kind. She deserves more than 5 stars as does the facility itself. 

Eric S.'s profile image
Eric S. 
rating
8 years ago

This facility is extremely clean and the customer service is exceptional, to say the least. Char is a very kind lady and has always ensured that our needs are met. She goes way out of her way for her customers and is extremely patient and understanding. Hope to see her running this place one day. She is that good and she definitely knows what she is doing. Keep up the good work!! 

Jack Z.'s profile image
Jack Z. 
rating
10 years ago

Dan was very helpful at check in. Very well organized and very friendly. The facilities are also very clean. I highly recommend this facility. 

Mad L.'s profile image
Mad L. 
rating
10 years ago

Great service. Friendly staff. No Surprises! It was great to get 20% off on the Budget Truck Rental. 

Marc M.'s profile image
Marc M. 
rating
11 years ago

Extra Space Storage is the cleanest and best situated location i have found in the north valley. Even though I arrived late in the day to do my paperwork and sign my lease Dan still took the time to show me the unit and then completed the paperwork effortlessly in record time and for this I am thankful! I highly recommend this facility to anyone seeking value (I got a 5x10 for $79), location (right near the corner of The Winnetka theaters, cleanliness and professionalism which all place Extra Space Storage heads and should... read more

Jeannie R.'s profile image
Jeannie R. 
rating
11 years ago

Extra Storage Space was easy to locate, VERY clean and Organized. The prices were great, the staff friendly and knew the answers to all my questions. They also had some supplies very valuable when moving into a storage facility - like a set of locks... I completely forgot I would need locks. I would recommend this place to friends and family. Jeannie R 

Desa L.'s profile image
Desa L. 
rating
11 years ago

I took three days to call around the San Fernando valley and Simi Valley to find a unit for one year, small unit; but i did not want to pay over a hundered a month!! extra space has amazing customer service! a gentleman from one of there locations took the time to find me a unit within my budget and in the area that i wanted!!! he also found discounts to help out as well!!! i moved in for 22$!!! BEST DEAL IN THE VALLEY!!!! again great customer service over the phone and in person. Thank you extra space!!!! 

JL K.'s profile image
JL K. 
rating
11 years ago

Having shopped around for storage space, I find this one competitive and useful. In other words it is doing the job : providing protected storage space with no frills and no worries. I don't see any problem there and I am quite happy with the service being rendered. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,238 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.