Extra Space Storage

Name: Extra Space Storage
Address: 20221 Prairie St, Chatsworth, CA, 91311, US
Telephone: (818) 349-9211
Rating: 4.8

4.8

Self Storage
Chatsworth, CA

About this business

Consumer Services Self Storage

Location details

20221 Prairie St, Chatsworth, CA, 91311, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.81,264 reviews

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Jojo E.

5 years ago

Jake was amazing and stayed late for me when l really needed a unit. Thanks you so much for all your help.

F P.

5 years ago

This five-star is for Shar/Char (?). Thank you so much for always being so professional, hardworking, helpful and kind! I really appreciate you and Jake. You are the best storage facility team I have ever had the pleasure of working with. You both deserve a raise!

Business response:

F, we are so happy to hear that Char and Jake could accommodate you and provide a positive experience. Thank you so much for providing your feedback. We will be sure to review your thoughts internally so we can work to improve our service. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

Jairo S.

5 years ago

I had to put my family belongings into storage last minute. I was stressed out and running out of options until JAKE came along and give me a solution too my problem. He was very understanding and helpful!! If you need extra storage or an extra professional opinion This is the place and Jake is the guy! I'm glad I came to this facility!!

Lucy L.

5 years ago

The manager was an awesome guy and he helped us out with picking out the right storage. The place was nice and clean and would definitely recommend friends and family.

Business response:

Thank you for the kind words, Lucy. We're glad our manager helped you out with picking out the right storage. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We appreciate you recommending us to your friends and family. Our team is here to serve you, so give us a call at (818) 349-9211 if you need any future assistance.

Douglas B.

5 years ago

Great facility, clean and they help when needed. There was a light issue, they came and took care of it. Easy app to access unit and make payments. I feel safe knowing my stuff is in a secure facility.

Business response:

Thank you for your feedback, Douglas! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

Jouie J.

5 years ago

Had a great experience yesterday at Extra Space Storage in Northridge. Jake was very professional in assisting me on getting the proper storage fit for me.

Business response:

Thank you for the excellent rating, Jouie! We're happy Jake was able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

G S.

5 years ago

Jake at Extra Space is so nice and helpful. Came to clean up our space and had to cut the lock. Jake did it in no time. Definitely recommend Extra Space Storage.

Business response:

Thanks for the kind words, G! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Jake reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (818) 349-9211 if you need anything.

Deirdre W.

5 years ago

Hooray for Jake Angelo at Extra Space Storage! Jake helped me navigate the complicated path to my next home. He asked the right questions and provided straightforward clear advice. He showed me how to pack the unit so I wouldn't waste space. That help me save money on too large a unit. I highly recommend them.

Business response:

Hi Deirdre, thanks so much for your kind words! We are thrilled to hear your experience with Jake was positive and are always here to help with your storage needs! We really appreciate the recommendation as well as the 5-star review! Give us a call at (818) 349-9211 or stop by the office if you need anything!

Sean M.

5 years ago

Easy access storage units, very friendly, welcoming and helpful staff. Great hours and would recommend to anyone

Business response:

Hi Sean, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!