This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Pearl City, HI
About this business
Location details
98-710 Kuahao Pl, Pearl City, HI, 96782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Ana is amazing! She is so helpful, knowledgeable, and easy to work with. She took the time to explain everything and made sure we had exactly what we needed. The whole experience was simple and pleasant thanks to her. Highly recommend!
Business response:
We are absolutely thrilled to hear Ana provided such exceptional service! Thank you for recognizing her helpful and knowledgeable approach.
Really good place for your storage needs. Gets a little busy sometimes depending on when you go. Really love Aunty Ana so friendly and really gives off the Aloha spirit. She was kind over the phone and even more of a pleasure to meet in person.
Business response:
Thank you immensely for your kind words, Josiah. We appreciate your feedback and are glad to hear about your positive experience with Aunty Ana.
Ms. Ana, was great! Very informative and went above and beyond to make sure our stint at Extra Space Storage would be safe and affordable. Thank you Ms.Ana.
Great detail to security. Well lit facility. I have had the pleasure of speaking and working with Ana at this location. She has been so accommodating to our storage needs and price range. Ana always shows empathy when personal emergencies come up regardless of the situation. The location is secured by gate access with an assigned code per unit only as well as getting into the storage building itself. Thank you Ana for your great customer service. When it comes to this location in pearl city, i never have to worry. It... read more
Ana is amazing! Provided excellent service! She was able to anwser all my questions and was very professional
Ana, the customer service rep at the front desk is AMAZING! If you need any help she's the person for that.
Business response:
Thanks for sharing your experience with Ana!
I needed a storage unit close by and immediately. I inquired online and got a good deal. This is my 2nd time renting a unit through Extra Space but at a different location. Anna was the best customer service agent ever. She was courteous and walked me through everything. I highly recommend this location. It's out of the way and not crowded
Business response:
We genuinely admire your positive feedback, Malia! We're delighted that Anna provided excellent customer service and walked you through everything. It's great to know that you found our location convenient and not crowded. We appreciate your recommendation and are glad we could meet your immediate storage needs.
I had a fast pleasant experience. A friend of mine asked me for help in reviewing a unit that they just purchased on auction. It was sammooth
Business response:
We're glad to hear you had a smooth experience with us.
Ana was very helpful and even though I had to switch units at the last minute. If it wasn't for her it would be a pain in the butt. I am thankful for her and her patience.
Business response:
Thank you for the kind words, Christopher. We're glad Ana was able to help! Our team is here to serve you, so give us a call at (808) 487-3868 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,034 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.