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Extra Space Storage

4.8

About this business

Location details

98-710 Kuahao Pl, Pearl City, HI, 96782, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,015 reviews
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Cheryl W.'s profile image
Cheryl W. 
rating
a year ago

Awesome staff! Working with Annie and Kim. was a pleasure to work with highly recommend . 

Business response:

Hello, Cheryl. Thank you for the review. We're so glad Annie and Kim could meet your storage needs. Please stop by the office if you need anything! 

Carmina P.'s profile image
Carmina P. 
rating
a year ago

Great customer service! Had no problem with the process of getting a space and they did there best finding us the perfect price for a unit. 

Business response:

Carmina, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. 

Bryan G.'s profile image
Bryan G. 
rating
2 years ago

Anny went above and beyond to help us with the process of storing our truck. She is very friendly and easy to talk to. I would recommend anyone needing storage space to go and check out Pearl City Extra Space Storage for all their storage needs!! 

Marcus L.'s profile image
Marcus L. 
rating
2 years ago

Excellent customer service, great setup. I've had some awful storage experiences and this was the BEST. Thank you miss Ann, A+ 

Business response:

Hi Marcus, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ann! 

Derek H.'s profile image
Derek H. 
rating
2 years ago

Nice friendly staff, clean storage facility, was close enough to U of H to store my daughters dorm room stuff. Many of of the closer facilities are alot more expensive and very crowded when dropping off and picking up stuff due to so many students using storage. This wasn't crowded, always plenty of carts to move stuff up and and down. Once stuff is in the car, the extra 10 minute drive was way worth the cost savings. 

Business response:

Hi Derek, your kind words are appreciated! We make it a priority to provide clean, spacious, and well-equipped facilities and are so glad to hear your experience reflects that. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything! 

Faye-Ann H.'s profile image
Faye-Ann H. 
rating
2 years ago

The whole staff is professional and extremely helpful. Jennifer helped with my move in. She made sure she answered all my questions and helped find the best deal. She helped make it a pleasant experience 

Rachelle R.'s profile image
Rachelle R. 
rating
2 years ago

Convenient location. GREAT services from start to finish.. your mgr at the start was really experience. Unfortunately no longer with you. Last call wth Anna, was very pleasant & explained well.. 

Business response:

Hi Rachelle, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! If there's ever anything else we can do to keep your experience great, please let us know by emailing us at customerservice@extraspace.com or calling us at 888-storage. Our team is always happy to help! 

Nathan W.'s profile image
Nathan W. 
rating
2 years ago

This storage facility is one of the best if you are in the Pearl City/ Aiea area. Secure and well lit, this place is located near the H-1 with easy and secure assess. Just watch out for that rate hike a few months after moving in. For that, I had to split. Mahalo. 

Business response:

Nathan, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. As always, we're here to help at 888-storage whenever you need us. 

Jedi M.'s profile image
Jedi M. 
rating
2 years ago

I received a card with my new payment amount, I called the extra space office and Jennifer went to work to help me into another unit that cut my bill in HALF! The quality of her service and care for her customers allowed me to save money for my family- thank you extra space, been with them since 20 years ago when it was another company- 

Business response:

Thank you so much for your kind words, Jedi. We really appreciate you taking the time to share your experience with us. If you need anything, do not hesitate to reach out at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,015 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.