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Extra Space Storage
- Self Storage
- Pearl City, HI
About this business
Location details
98-710 Kuahao Pl, Pearl City, HI, 96782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I researched online and went to several storage facilities. When I went to Extra Space Storage in Pearl City it was everything I needed. Even though I live in Waikiki having my items stored in Pearl City I was able to get a better price for a larger unit. Thank you Kimberly for your great customer service and sweet Aloha spirit. You put all my concerns to rest and I am so happy you were there to help show me around. Thank you Karina for your help as well on move in day. Both awesome people who care. They both have m... read more
Needed a storage space ASAP and was able to get one here. Carina showed us the ones available in different sizes. We chose one that we thought would be a perfect size, but on the day of the move, decided that we needed a larger one. We preferred one on the bottom floor and the manager showed us one that was an odd size, but large enough to fit all of our belongings. The only drawback to this unit is that there is no lighting, but a lantern works wonderfully. Love the space, love the security gates, love the staff.
Miracle in disguise. Had to move right away and needed to find a place that would work with my income. I love love love the location and the staff was so helpful as far as making me feel welcome, answering my questions and letting me feel all my personal belongings would be secure. the staff definitely caters to your needs and are always available through phone and email. they extended the hours of the gate and the location is safe the east and west freeway on ramps less than a minute away. couldn't be happier with my ... read more
Great location, great hours, the customer service and staff was excellent! Thanks Extra Space Storage for making it so easy and affordable!
Aside from the price being unbeatable for the size unit i got, the staff was very helpful; the location was ideal for me as i was in between moving. access to the building was easy and my storage unit was clean and met my storage needs for the month i needed to store my belongings. i asked questions and the staff was more than happy to answer everything. i had perfect timing as i was able to secure a ground floor unit which made it easy to move things in and out. i would definitely recommend ESS to my family and friends ... read more
A 15 dollar insurance fee per month that wasn't quoted to me over the phone. And the 5 percent military discount only covers the tax. But people there are phenomenaly helpful and the space is nice.
I thank the ladys here at extra space because they gave me an amazing deal and amazing customer service. I needed storage for 2 months while moving and could not believe how much they helped me out. The storage was the perfect amount of space. They took time to show me my options and with no rush. Only downside is it wasnt 24 hour accesible but for the price i couldnt complain. Plus the have a free truck available for you to move your stuff in. Just have to schedule it in advance. thanks again!!!
The only thing I dont like about ESS, is that they force you to have (personal property only) insurance on your cubby hole. That's a MONTHLY charge of $10/mo ( 25% increase in the monthly cost). Does that remind you of the rent-a-car insurance rip-off? If you are a home owner with a home owner policy, you can show them your policy to get the charge waived. What a hassle. I had to make photocopies and mail it to their facility. No email allowed. My time and their office time does not match so I could not drop it off. Oth... read more
Below is the review I wrote from dealing with the national reservations line. I have had five months of working with the folks in this location and they are so good that I changed my rating from 1 star to 4 stars! They have been great to deal with, patient, helpful and all around wonderful to us and now that I am done with the unit I will give credit where it was due and revise my earlier rating for doing business with Extra Storage Space. By all means I highly recommend this ESS location! My earleir...very angry...rev... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,034 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.