Extra Space Storage

Michelle T. 

on Yelp

10 years ago

Miracle in disguise. Had to move right away and needed to find a place that would work with my income. I love love love the location and the staff was so helpful as far as making me feel welcome, answering my questions and letting me feel all my personal belongings would be secure. the staff definitely caters to your needs and are always available through phone and email. they extended the hours of the gate and the location is safe the east and west freeway on ramps less than a minute away. couldn't be happier with my ... read more

Ganya R. 

on Yelp

10 years ago

Great location, great hours, the customer service and staff was excellent! Thanks Extra Space Storage for making it so easy and affordable! 

Kapua F. 

on Yelp

10 years ago

Aside from the price being unbeatable for the size unit i got, the staff was very helpful; the location was ideal for me as i was in between moving. access to the building was easy and my storage unit was clean and met my storage needs for the month i needed to store my belongings. i asked questions and the staff was more than happy to answer everything. i had perfect timing as i was able to secure a ground floor unit which made it easy to move things in and out. i would definitely recommend ESS to my family and friends ... read more

Bobby D. 

on Yelp

11 years ago

A 15 dollar insurance fee per month that wasn't quoted to me over the phone. And the 5 percent military discount only covers the tax. But people there are phenomenaly helpful and the space is nice. 

Jesse m. 

on Yelp

11 years ago

I thank the ladys here at extra space because they gave me an amazing deal and amazing customer service. I needed storage for 2 months while moving and could not believe how much they helped me out. The storage was the perfect amount of space. They took time to show me my options and with no rush. Only downside is it wasnt 24 hour accesible but for the price i couldnt complain. Plus the have a free truck available for you to move your stuff in. Just have to schedule it in advance. thanks again!!! 

Mr. M. 

on Yelp

12 years ago

The only thing I dont like about ESS, is that they force you to have (personal property only) insurance on your cubby hole. That's a MONTHLY charge of $10/mo ( 25% increase in the monthly cost). Does that remind you of the rent-a-car insurance rip-off? If you are a home owner with a home owner policy, you can show them your policy to get the charge waived. What a hassle. I had to make photocopies and mail it to their facility. No email allowed. My time and their office time does not match so I could not drop it off. Oth... read more

Tim S. 

on Yelp

13 years ago

Below is the review I wrote from dealing with the national reservations line. I have had five months of working with the folks in this location and they are so good that I changed my rating from 1 star to 4 stars! They have been great to deal with, patient, helpful and all around wonderful to us and now that I am done with the unit I will give credit where it was due and revise my earlier rating for doing business with Extra Storage Space. By all means I highly recommend this ESS location! My earleir...very angry...rev... read more

Ben M. 

on Yelp

7 months ago

First I want to thank the hard working staff at Extra space as our stay could have not been great without the excellent customer service. In the beginning, we rented there when It was A-American storage and then it changed to Extra Space storage. We were there 20+ years. My only major concern that made us leave this storage facility is it raised our rent pretty frequently, and when I complained about it they responded by saying they have no control over it. Extra space storage can raise the rent every quarter or to the indu... read more

Daniel M. 

on Yelp

a year ago

Crappy service. They didnt even know my unit got broken into but yet I still had the sticker on my lock saying it was checked. Ana terrible customer service