Extra Space Storage

Margie Y. 

on Yelp

5 years ago

I don't understand any reviews less than 5 for this company and this location. Kim is incredible with how she assists customers, and the pricing is the best on the island. Facility itself and units are clean and well-maintained, the location is convenient, and accessibility (days/hours) are great! Again, Kim is on top of her tasks at all times, is pleasant, genuinely caring and helpful, and she follows up with any/all inquiries, issues, concerns with a sense of urgency. I am extremely happy with my past and recent rental... read more

Megan L. 

on Yelp

9 years ago

I needed to rent a small storage unit for the summer for my classroom supplies. I'm switching schools and there was no way I was going to bring all my stuff to my apartment (which is barely bigger than some storage units, as it is). I shopped around online and read tons of Yelp reviews before settling on Extra Space. Unfortunately there weren't any smaller (cheaper) units available at the location that's super close to me but there were some available at the Pearl City location (just off Kaahumanu). I made my reservation... read more

Leah W. 

on Yelp

9 years ago

Good location & super friendly staff! Secure property & affordable prices. Some units are a little outdated but they are updating the units:) 

Lloyd A. 

on Yelp

9 years ago

We were moving and had a 10x10 storage for a few months. We knew we still would need a smaller unit after we moved so we rented a 4x8 storage and the transition was done perfectly. We love the location and the hours and will continue to use Extra Space Storage in Pearl City. We are on the 2nd floor but with a cart and a lift, there is no problem. 

Sonia M. 

on Yelp

9 years ago

Great interaction with their customer. They don't talk down at the customer very friendly I would recommend this site to anyone 

Tina B. 

on Yelp

9 years ago

I found a great deal online and right after clicking ok, my phone rang. Excellent service! I met with Kim she showed my the locker and explained everything to me. I will always go back to Extra Space Storage in Pearl City. 

Richard R. 

on Yelp

10 years ago

It was easy getting a Extra Space Storage locker. I looked on line and found the locker size I needed. I reserved that locker and they had a special rate on that day on line. I went down to Extra Space Storage office, told them I had a locker reserved. Carina showed me the locker and we did the contract agreement with the explanations and the auto pay, so no late payments. It was quick and the same day I was loading the locker. 

joan d. 

on Yelp

10 years ago

I researched online and went to several storage facilities. When I went to Extra Space Storage in Pearl City it was everything I needed. Even though I live in Waikiki having my items stored in Pearl City I was able to get a better price for a larger unit. Thank you Kimberly for your great customer service and sweet Aloha spirit. You put all my concerns to rest and I am so happy you were there to help show me around. Thank you Karina for your help as well on move in day. Both awesome people who care. They both have m... read more

Wanda M. 

on Yelp

10 years ago

Needed a storage space ASAP and was able to get one here. Carina showed us the ones available in different sizes. We chose one that we thought would be a perfect size, but on the day of the move, decided that we needed a larger one. We preferred one on the bottom floor and the manager showed us one that was an odd size, but large enough to fit all of our belongings. The only drawback to this unit is that there is no lighting, but a lantern works wonderfully. Love the space, love the security gates, love the staff.