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Extra Space Storage
- Self Storage
- Pearl City, HI
About this business
Location details
98-710 Kuahao Pl, Pearl City, HI, 96782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Loved using their service when I needed find a storage option quickly. They were very helpful and responsive, especially Miss Jennifer, to ensure I had everything I needed, and even had everything ready when I needed to move to a bigger unit. Facility is always clean and the grounds are kept professional.
Business response:
Hi Daniel, thank you for your review. We're glad our team was very helpful and responsive. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything!
Everyone I spoke to was very helpful. All my questions were answered. My husband and I had a problem with the lift but was shown how to use it!!! Now we are pros using it!!! Thank you everyone for helping me and making me feel comfortable.
Business response:
Hi Terri, thank you for your review. We're glad our team was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything!
I have been renting here for almost 20 years. I've read the reviews and come to the conclusion that either some people have never rented ANY self storage before or have some things to learn. This facility is old. I was told it is one of the originals on the island, back from the seventies? So it doesn't have all the bells and whistles like some of the newer storages, such as air conditioning and passenger elevators. It's an awesome location though. Right off the Waimalu exit in both directions and then right back on if nee... read more
Business response:
Hello, K., Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
I always use Extra Space storage it's in a convenient location and the service they provide is excellent I will recommend this place to everyone
Business response:
Hello, Sheila. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
Amazing service!! Both workers were nice and gave me a lot of knowledge. Great place!
Business response:
Thank you for your review, Sophia. We are thrilled to know our team was nice and knowledgeable. Please give us a call at 888-storage if anything comes up!
I needed a last minute storage unit and they had the best prices in the area (literally lowest prices on the island), even offering a month free rent on promotion with no term agreement. They held the gate open for me being as I was arriving right at closing. They delivered A+ customer service in my opinion. If I did have a critique it would be that the units have 9' or 10' ceilings, so stacking is limited.
Business response:
Ryan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.
Needed to get extra storage space, and when I spoke with Kimberly she was super helpful. When I got down to Extra Space Storage, Josh, was friendly and knowledgeable. He showed us the spaces first to ensure it would suit our needs, and that the spaces were clean.
Business response:
Hi Dayn, thank you for your review. We're glad Kimberly she was super helpful and Josh was friendly, knowledgeable, and showed you the spaces. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.
Jennifer Cadiente was super helpful...very informative.... awesome customer experience... thank you so much Jennifer you are amazing
Business response:
Thank you for the kind words, T. We're glad Jennifer was able to help! Our team is here to serve you, so give us a call at (808) 487-3868 if you need any future assistance.
I wanna share my great experience working with Josh (Pearl City Location) today. Firstly, he was very courteous and polite, as well as knowledgeable in assisting me is getting several storage units that I needed. He went out of his way to secure the units that I needed, which included units at a different location, all the while dealing with customers that came into the store, and the never-ending phone calls that came in. He remained calm & collected, as well as very friendly and courteous to everyone. My end result is ... read more
Business response:
Hi Jeanette, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Josh was very courteous, polite, as well as knowledgeable. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,015 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.