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Extra Space Storage

4.8

About this business

Location details

895 Thornton Way, San Jose, CA, 95128, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.8821 reviews
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John L.'s profile image
John L. 
rating
7 years ago

Very friendly staff. Helped set me up with a promotion offer, explained everything very clearly. I was in and out in 30 minutes - and this included the tour. Facility is very clean, as well. 

Deena J.'s profile image
Deena J. 
rating
7 years ago

Josiphine & Tracy are so very helpful. I'm truly grateful for their assistance. The Thornton Way facility in San Jose is large, clean and in a good neighborhood. Great security too! 

Melissa L.'s profile image
Melissa L. 
rating
8 years ago

I have been provided the best service here. Both ladies that work up front have helped me so much with my move. I couldn't have done it without their kindness and customer service. The location has been very convenient for me. Super easy to work with! 

Logan T.'s profile image
Logan T. 
rating
8 years ago

Friendly staff, Amazing facilities. Definitely a great find. Definitely take advantage of online tools for booking and reserving rooms. They offer elevators or lifts for most of their two story buildings and trollies are conveniently at all the entrances. 

Trita J.'s profile image
Trita J. 
rating
9 years ago

Josephine was very helpful. The storage 5x10 unit I wanted was new and clean. 

Quianna S.'s profile image
Quianna S. 
rating
10 years ago

After panicking about a last minute moving situation I was relieved to have a real person call me back within minutes of filling out the online registration form. Tracy immediately set up a walk through with me and helped to decide which space was the best fit for me and my budget. I was amazed with the organization and customer service that Tracy offered! I highly recommend Extra Space Storage as a safe, reliable, and convenient storage place. In such a stressful time they truly made my life easier! 

Swaathy S.'s profile image
Swaathy S. 
rating
10 years ago

Safe place for your storage . The room which she gave us first was not enough but then in like 10 mins she searched a new one and gave us a big one . 

Janet D.'s profile image
Janet D. 
rating
10 years ago

Patricia is great! Very professional. Facilities clean and secure 

Your N.'s profile image
Your N. 
rating
10 years ago

Tracy was a huge help, I called about 10 mins before getting to reserve what I needed, and she got it done quickly and easy, place is very clean and nice. Cameras to make you feel protected and with employee on job site makes me feel confident too, smooth and easy check in and get my unit, thanks 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 821 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 8:00 p.m.