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Extra Space Storage

4.8

About this business

Location details

895 Thornton Way, San Jose, CA, 95128, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.8821 reviews
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Ang N.'s profile image
Ang N. 
rating
10 years ago

Tracy was great and very helpful to my storage needs! I reserved online and she literally called me within 5 minutes. I went to meet her and she was very welcoming. She is top notch and continuously showed her professionalism and thoughtfulness throughout the process. Quite a few times she was very alert and curious as to who was entering the property. Made me feel safe that my belongings are in a safe place. She mentioned there is complete security on the premises and she walks the grounds religiously. She made me feel at h... read more

vadi v.'s profile image
vadi v. 
rating
10 years ago

Great fast efficient service. I need a place in a pinch and Tracey came through without a hassle or an upsale. Id use this place again if an emergency came up. 

Mel B.'s profile image
Mel B. 
rating
10 years ago

Fallon was great! Easy process and very friendly! Prices were comparable but I got a discount so not too bad! Like that there is always someone on the properties especially after hours! 

Amos O.'s profile image
Amos O. 
rating
10 years ago

This is my second time storing my personal property at this location. I just want to say thank you to the staff at 895 Thornton Way in sj for making moving a better experience. We all know that moving sucks! The facility is really well kept and having a secured gate with 24hr security cameras is a plus in my book. Thank you, AO 

Paul W.'s profile image
Paul W. 
rating
10 years ago

Tracy and her team made me feel right at home and I was really impressed about the quick service. The prices are great also. I would highly recommend them to anyone who has storage needs. 

Daniel H.'s profile image
Daniel H. 
rating
10 years ago

Great place to rent for storage. The staff is very helpful and the place is always clean and well lighted, also very secure. Too bad the dumpster is always restricted. 

Susan S.'s profile image
Susan S. 
rating
11 years ago

When I entered the office I was immediately greeted by Chelsea. She was very friendly and helpful. The office,grounds and units all seemed very clean. It is very obviously that the employees take pride in their work and their company. This installs in me that I made the right choice for my storage needs. 

Sjfoodie Y.'s profile image
Sjfoodie Y. 
rating
11 years ago

Referred by my girlfriend, who has rented here about a yr. Secure facility and the employees are extremely helpful. I was shown a few different options before renting. Little higher prices than public , but you get what you pay for! Clean property and great customer service. QUICK and EASY rental 

Jamie B.'s profile image
Jamie B. 
rating
11 years ago

Fallon is awesome. She helped us (Tap-Tempo) out with our rental unit and was super informative and helpful. The storage unit is roomy and worked out great for our purposes. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 821 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 8:00 p.m.