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Extra Space Storage
- Self Storage
- Chatsworth, CA
About this business
Location details
21536 Devonshire St, Chatsworth, CA, 91311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Today I visited my storage unit at Extra Space in Chatsworth, and I couldn't raise my unit door. I could feel that a chair had fallen and was preventing me from raising the door. I call the main office and a team of three met me at my unit!! They were amazing!! Not only did they get the door up but was kind enough to place my chair in a place and position so it wouldn't fall again. I know I wouldn't have been able to do this on my own, I greatly appreciate all your assistance!!! A sincere thank you!
Business response:
We know you have many options for storing your belongings, and are committed to having the best customer service in the business. Thanks for letting us know that our team was so helpful, Deborah! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Great experience no complaints. I have a small storage unit it's pretty affordable and customer service is good.
Business response:
Thank you, Aundreana, for the great feedback. It's wonderful to hear you had a positive experience with us and that you feel good about your rental rate! Give us a call at (818) 775-9700 if anything comes up!
Extra Space storage. I have been a customer for a while. Erik the manager and Staff. Are always ready to help you . I have been extremely happy with the Chatsworth Manager and Staff. They are been very helpful to me in hard times. I have referred them to family & friends. Sincerly, Ms P Estrada
Stellar service! Staff is great. They are very appreciative and very helpful . They have the patience to walk me through the paperwork using my phone. The place is also super clean and orderly.
Business response:
Hi Sylvia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Very fortunate to have found this space when I left LA. Erik was my go-to guy purchasing the spot and the one I always spoke to when anything went awry. He was always courteous, professional, and super helpful. He does what he can for his customers and gives Extra Space Storage a good name. Definitely would recommend this place.
Business response:
Hi Rachel, thank you for your review. We're glad Erik was always courteous, professional, and super helpful. Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!
Easy and simple. First time getting a storage Person at the desk Eric was very helpful made everything super easy for my first time. I RECOMMEND THIS PLACE !!
Erik was so helpful! Very professional and great customer service. Highly recommended for anyone looking for anyone looking to rent a storage unit.
Business response:
Hi Lemore, thank you for recommending us. We're glad Erik was so helpful, very professional, and had great customer service. Stop by our office if you need assistance or have any questions.
Quick and easy to move in and out of this storage unit. Kelsey was great getting me set up to move out. The entire process to work with them was simple and easy. The spaces are very clean and safe. I've never seen anything shady at this storage place compared to other different storages.
I have had a unit here since 2019. The staff is very courteous and helpful. I especially like Kelsey who goes above and beyond with customer service. If you are looking for a storage unit, I would highly recommend getting one here. Good staff, safe and well maintained. Kathy
Business response:
Thank you for being a loyal customer, Kathy! Providing renters with clean and secure facilities is our top priority. We're glad Kelsey was able to meet your storage needs. We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 905 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.