Extra Space Storage

Daniele S. 

on Yelp

14 years ago

Good service Good people Reasonable price Clean facility What else is necessary for storage? 

J B. 

on Yelp

14 years ago

I have had the best experience because of the staff at Extra Space Storage. They truly went out of their way to support me in every way possible. I highly recommend this facility! You'll be in great hands! 

Sahar H. 

on Yelp

3 weeks ago

Not recommended at all !!!! The customer service is bad They over charge me For the administration fee !!! 

Timothy H. 

on Yelp

7 months ago

the fact that i'm even sitting here making a review speaks volumes for itself alone, a woman who works here by the name of rachel has completely, 100%, by herself, & herself alone, made me cancel my account here. i'm a very good customer & i pay on time every month but if you stay one minute too late etc then she literally punishes you, no warnings or anything, but makes it impossible to use your storage unit & talks down to you & treats you like garbage. so in the end this place was a huge waste of my money & time &... read more

Louis D. 

on Yelp

a year ago

Storage is new safe and clean . I've been renting a 10x10 originally price was $207 by the 3rd moth price had changed to $220 I stopped by spoke with them I was told it's because you need to set up automatic payments. No problem let's do it! Few months go by I get an automatic charge over $340. For this and last month I called and I was told we will call Corp and see what the issue is . Today I received a call from Rachel and says they can only bring it down to $260 and she cannot give credit for last month. DO NOT SET UP ... read more

Justin S. 

on Yelp

2 years ago

DO NOT DO BUSINESS HERE. If i could give this place 0 stars i would. I rented a storage unit here and I got all my stuff from my unit stolen. I then filed a claim with their bullshit insurance and i haven't heard back from them in months!!! I call them, email them and i can't get any reply. Not to mention, after i got my stuff stolen they had the nerve to raise my rent $100. Also, everyone that works their looks like they just hate their life. This place sucks. 

William C. 

on Yelp

2 years ago

I have had a small storage unit there for 19 years and the rent has over quadrupled. Rent increases have always been sent by post card with about 2.5 weeks notice. I complained to the manager about the short notice and he said that a certifiedletter was sent out one month ahead. But I never received it as they have never done this ever. I called the company and got the same lie. He said that it would be elevated to the district manager. I have yet to hear from them. DO NOT TRUST THEM. 

Cesar J. 

on Yelp

2 years ago

Read this before renting in this place after 6 months I grabbed two parks of exactly the same size and these people without further ado raised almost double the price of what I had rented, the difference was that a parking lot had a price and another park a different price when I went and asked the manager what had happened he simply cannot explain it without giving me an answer why the price of one was different from the other if both will be the same do not rent to this place 

Joyce R. 

on Yelp

4 years ago

As published in the New Jersey Star Ledger: Regarding the article, "A teen repossessed storage units at auction, then gives the contents back to the original owners," :  How I wish 15-year-old, big-hearted Shane Jones had been around for me. Last summer, my sister was killed by a distracted driver in Los Angeles. Her worldly possessions had been stashed in two storage facility lockers. When I called the facility to inform them of her passing, the manager promised there was no need to pay rental fees or to worry: Nothing w... read more