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Extra Space Storage

4.9

About this business

Location details

919 Mission St, South Pasadena, CA, 91030, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9727 reviews
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Johnny E.'s profile image
Johnny E. 
rating
4 weeks ago

Needed to get a unit and I was helped by the staff that really know their stuff. GREAT EXPERIENCE 

Business response:

We are grateful for your positive feedback! Our knowledgeable staff takes pride in helping customers find the right storage solutions. 

Sarah F.'s profile image
Sarah F. 
rating
4 weeks ago

I came here wanting to get a lot of storage questions answered and Anthony did not disappoint, very happy to finally start moving. A bit worried that they don't have a live on site manager yet, but Anthony seems hopeful they will give it to him and I hope so too because it will make me feel that much safer here at night. 

Business response:

We are glad to hear Anthony answered your storage questions thoroughly! Excited you're moving forward with us. 

Steven H.'s profile image
Steven H. 
rating
4 weeks ago

Anthony did an amazing job showing me around the facility, highly recommend this storage facility. 

Business response:

Thank you for taking the time to share your experience! We're thrilled Anthony provided excellent service during your facility tour. 

Jill K.'s profile image
Jill K. 
rating
a month ago

Good units in safe area and well maintained. We have 3 units here after our move - a small, medium and large. Easy in n out 

Business response:

Thank you for sharing! Glad our safe, well-maintained units work perfectly for your storage needs across all three sizes. 

Karla C.'s profile image
Karla C. 
rating
3 months ago

Were able to answer all my questions and was extremely helpful! Thank you again for your patience and knowledge. 

Business response:

We're honored to have been able to assist you with your questions. Thank you immensely for your kind words! 

Michael V.'s profile image
Michael V. 
rating
a year ago

Have been a Storage Resident at Extra Space in El Segundo for 24 Years. All interactions with Staff positive. Rent had steadily increased, especially over the last 5 years. Finally committed to moving out this month. Took me all month, but got it done! Asst Mgr Mark Yob always upbeat and helpful. He and co-worker Michael Miller were very helpful on the final day, allowing me to dispose of some broken-down boxes in their dumpster. Thank you for all the courtesies extended to me over the years and for taking care of my STUFF. ... read more

Business response:

We greatly appreciate your long-term support and are glad to hear about your positive interactions with our staff. Thank you for choosing Extra Space Storage. 

Gloria S.'s profile image
Gloria S. 
rating
a year ago

Mike the Manager, of Extra Space Storage located on Mission Street in the City of South Pasadena is a true professional. You could always be assured you will hear a friendly voice, willing to listen and effectively manage, and problem- solve any situation. Mike is what Customer Service is all about. Thank You Mike... in these days of AI, you brought back the "heart" of what every business needs to be successful! 

Business response:

We're privileged to have Mike as part of our team. Thank you for sharing your experience with us, Gloria S. 

Catherine C.'s profile image
Catherine C. 
rating
a year ago

The staff was very friendly & professional. The manager went out of his way to help us with our storage unit 

Business response:

We are overjoyed to hear about your positive experience with our staff. Thank you for sharing your feedback! 

Mike C.'s profile image
Mike C. 
rating
a year ago

Customer service and availability onsite manager Mike was very accommodating according to my needs. Access to my unit is seamless. He also showed me a larger unit just in case. 

Business response:

We genuinely admire your positive feedback, Mike C.! Thank you for sharing your experience with us. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 727 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.