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Extra Space Storage
- Self Storage
- South Pasadena, CA
About this business
Location details
919 Mission St, South Pasadena, CA, 91030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Were able to answer all my questions and was extremely helpful! Thank you again for your patience and knowledge.
Business response:
We're honored to have been able to assist you with your questions. Thank you immensely for your kind words!
Have been a Storage Resident at Extra Space in El Segundo for 24 Years. All interactions with Staff positive. Rent had steadily increased, especially over the last 5 years. Finally committed to moving out this month. Took me all month, but got it done! Asst Mgr Mark Yob always upbeat and helpful. He and co-worker Michael Miller were very helpful on the final day, allowing me to dispose of some broken-down boxes in their dumpster. Thank you for all the courtesies extended to me over the years and for taking care of my STUFF. ... read more
Business response:
We greatly appreciate your long-term support and are glad to hear about your positive interactions with our staff. Thank you for choosing Extra Space Storage.
Mike the Manager, of Extra Space Storage located on Mission Street in the City of South Pasadena is a true professional. You could always be assured you will hear a friendly voice, willing to listen and effectively manage, and problem- solve any situation. Mike is what Customer Service is all about. Thank You Mike... in these days of AI, you brought back the "heart" of what every business needs to be successful!
Business response:
We're privileged to have Mike as part of our team. Thank you for sharing your experience with us, Gloria S.
The staff was very friendly & professional. The manager went out of his way to help us with our storage unit
Business response:
We are overjoyed to hear about your positive experience with our staff. Thank you for sharing your feedback!
Customer service and availability onsite manager Mike was very accommodating according to my needs. Access to my unit is seamless. He also showed me a larger unit just in case.
Business response:
We genuinely admire your positive feedback, Mike C.! Thank you for sharing your experience with us.
The new manager there is named Mike. He is absolutely amazing to chat and work with. Extremely friendly and knowledgeable, and is very honest about everything involved in renting a storage unit from there. Willing to work with anyone on any concerns and all around super friendly. Would highly recommend!!!
Business response:
We're incredibly grateful for your kind words about our manager, Mike. It's wonderful to hear that you found him to be friendly, knowledgeable, and honest during your experience renting a storage unit. We strive to provide excellent customer service, and it's rewarding to know that Mike was able to address your concerns and make you feel comfortable. Thank you for taking the time to share your positive experience and for recommending us to others!
Jamal was very helpful. He explained things in detail and was very efficient with all of the paperwork. I highly recommend Extra Space Storage.
Business response:
Thanks for the positive feedback, RuthAnn! We're glad Jamal was able to assist you efficiently.
Jamal Store Manager worked his magic and helped us out on pricing.....Gracias Mi Hermano........
Business response:
Thank you immensely for sharing your experience with Jamal. We're glad he was able to assist you with pricing.
Apollo is the man, always very helpful every time I stop by. Great customer service. Would recommend
Business response:
Hi Jake, thank you for your review! It's great that Apollo was helpful and customer service-oriented. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 697 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.