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Extra Space Storage
- Self Storage
- South Pasadena, CA
About this business
Location details
919 Mission St, South Pasadena, CA, 91030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've had a great experience at Extra Space Storage, thanks in large part to Anthony. From the very beginning, he took the time to explain the different storage options within my budget and the size I was looking for. I really appreciated that he listened instead of trying to upsell me. It also gives me peace of mind knowing there's an on-site property manager I feel comfortable with. Anthony has been consistently friendly, professional, and helpful. One thing I especially appreciate is that the restroom is always clean, wh... read more
Business response:
We are so happy to hear that Anthony's care and dedication made such a positive impact on your experience with us, Christina! It's wonderful to know that he took the time to truly listen to your needs and helped you find the right storage option within your budget, without any pressure. That moment when he moved his own car so you wouldn't have to carry your belongings such a long distance is a true reflection of the kind of genuine care he brings to his role every day. We are so glad that the customer service hasn't stopped... read more
Needed to get a unit and I was helped by the staff that really know their stuff. GREAT EXPERIENCE
Business response:
We are grateful for your positive feedback! Our knowledgeable staff takes pride in helping customers find the right storage solutions.
I came here wanting to get a lot of storage questions answered and Anthony did not disappoint, very happy to finally start moving. A bit worried that they don't have a live on site manager yet, but Anthony seems hopeful they will give it to him and I hope so too because it will make me feel that much safer here at night.
Business response:
We are glad to hear Anthony answered your storage questions thoroughly! Excited you're moving forward with us.
Anthony did an amazing job showing me around the facility, highly recommend this storage facility.
Business response:
Thank you for taking the time to share your experience! We're thrilled Anthony provided excellent service during your facility tour.
Good units in safe area and well maintained. We have 3 units here after our move - a small, medium and large. Easy in n out
Business response:
Thank you for sharing! Glad our safe, well-maintained units work perfectly for your storage needs across all three sizes.
Were able to answer all my questions and was extremely helpful! Thank you again for your patience and knowledge.
Business response:
We're honored to have been able to assist you with your questions. Thank you immensely for your kind words!
Have been a Storage Resident at Extra Space in El Segundo for 24 Years. All interactions with Staff positive. Rent had steadily increased, especially over the last 5 years. Finally committed to moving out this month. Took me all month, but got it done! Asst Mgr Mark Yob always upbeat and helpful. He and co-worker Michael Miller were very helpful on the final day, allowing me to dispose of some broken-down boxes in their dumpster. Thank you for all the courtesies extended to me over the years and for taking care of my STUFF. ... read more
Business response:
We greatly appreciate your long-term support and are glad to hear about your positive interactions with our staff. Thank you for choosing Extra Space Storage.
Mike the Manager, of Extra Space Storage located on Mission Street in the City of South Pasadena is a true professional. You could always be assured you will hear a friendly voice, willing to listen and effectively manage, and problem- solve any situation. Mike is what Customer Service is all about. Thank You Mike... in these days of AI, you brought back the "heart" of what every business needs to be successful!
Business response:
We're privileged to have Mike as part of our team. Thank you for sharing your experience with us, Gloria S.
The staff was very friendly & professional. The manager went out of his way to help us with our storage unit
Business response:
We are overjoyed to hear about your positive experience with our staff. Thank you for sharing your feedback!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 770 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.