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Extra Space Storage

4.9

About this business

Location details

919 Mission St, South Pasadena, CA, 91030, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9727 reviews
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Lucca C.'s profile image
Lucca C. 
rating
a year ago

The new manager there is named Mike. He is absolutely amazing to chat and work with. Extremely friendly and knowledgeable, and is very honest about everything involved in renting a storage unit from there. Willing to work with anyone on any concerns and all around super friendly. Would highly recommend!!! 

Business response:

We're incredibly grateful for your kind words about our manager, Mike. It's wonderful to hear that you found him to be friendly, knowledgeable, and honest during your experience renting a storage unit. We strive to provide excellent customer service, and it's rewarding to know that Mike was able to address your concerns and make you feel comfortable. Thank you for taking the time to share your positive experience and for recommending us to others! 

RuthAnn A.'s profile image
RuthAnn A. 
rating
a year ago

Jamal was very helpful. He explained things in detail and was very efficient with all of the paperwork. I highly recommend Extra Space Storage. 

Business response:

Thanks for the positive feedback, RuthAnn! We're glad Jamal was able to assist you efficiently. 

Carol C.'s profile image
Carol C. 
rating
a year ago

Jamal Store Manager worked his magic and helped us out on pricing.....Gracias Mi Hermano........ 

Business response:

Thank you immensely for sharing your experience with Jamal. We're glad he was able to assist you with pricing. 

Jake S.'s profile image
Jake S. 
rating
2 years ago

Apollo is the man, always very helpful every time I stop by. Great customer service. Would recommend 

Business response:

Hi Jake, thank you for your review! It's great that Apollo was helpful and customer service-oriented. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Timothy B.'s profile image
Timothy B. 
rating
2 years ago

Super nice! The facility is clean and easy to access. Dan helped me move in and he was extremely helpful and professional. 

Business response:

Thank you for the excellent rating, Timothy. We are glad our manager Dan was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. 

Kamili S.'s profile image
Kamili S. 
rating
2 years ago

The facility is well kept and always clean. The staff are friendly and accommodating. I visited other locations before choosing this one and it was definitely the better choice. 

Business response:

Thank you Kamili! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! If you need anything, do not hesitate to reach out at 888-storage. 

Janet M.'s profile image
Janet M. 
rating
2 years ago

James was beyond helpful, kind, professional. I would highly recommend this storage place!!!! 

Business response:

Thanks for the kind words, Janet! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (626) 441-4444 if you need anything. 

Dejuan B.'s profile image
Dejuan B. 
rating
2 years ago

This location is quaint and cozy safe and convenient the staff there is amazing and very helpful. 

Business response:

Thank you for the review, Dejuan! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. 

Kevin Y.'s profile image
Kevin Y. 
rating
2 years ago

The extra space team JJ and Keith did a great job with transferring the account of our late family member to me. Day of they helped with access, reviewing the documentation, cutting the old lock, giving us a new one and ensuring that we received a better rate than before. All with friendly and customer driven service. 

Business response:

Hi Kevin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with JJ and Keith. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 727 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.