This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- South Pasadena, CA
About this business
Location details
919 Mission St, South Pasadena, CA, 91030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Found this location while browsing for my first storage unit and it's in a great location! Honestly I don't think you'd know there was a storage facility there if you weren't looking, because it's tucked away in a small commercial street and surrounded by shops and eateries. Doesn't at all remind me of some of the giant and isolated storage facilities I've been to in the past. The storage facility itself is very clean and seems well-guarded. I also like the fact there's lifts everywhere and easy access parking, which will ho... read more
Business response:
We appreciate you taking the time to share your feedback, Marlena. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property and that Stephen was so helpful! We are always here to help if anything comes up in the future! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Stephen always goes way, way above the call of duty. Whenever I deal with him, it's like I'm talking to an old friend who just 'happens' to manage the storage units. This is a people skill that cannot be taught, but I sure am glad he has it. It makes the whole experience a pleasure
My wife and I recently sold our house and needed to find a storage facility quickly. Stephen M. at Extra Space Storage helped us do just that. Inquired online, received a call back first thing this morning. Stephen explained the process thoroughly, talked about the location, even offered some tips about south Pasadena, as I will be new to the area. Very good customer service! Overall great experience. I would highly recommend!!
I've been using Extraspace storage since they acquired Southmark Storage location in South Pas. We'd rented a 20ft container which allowed us access anytime within gate hours. Now, storing your personal stuff offsite shouldnt be difficult and the Manager, Steve Melnyk made us feel that our stuff was secure and that we were in good hands. Whenever I was on-site, Steve greeted us and asked how they were doing. Call me Old School, but that simple interaction made the extra cost of storing our stuff a positive experience and rea... read more
Business response:
Thank you for your kind words, Brad. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad Steve greeted you and asked how you were doing. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything.
Staff is so kind & helpful. Space is clean and easy to access. I had got a new payment card and completely forgot to update Extra Space with my new information. They called me to double check my card status with me before any extra fees added up. Simple mistake on my part that THEY took the time to address and it saved a huge headache. I was super grateful & they were already easy to work with before.
Business response:
Hi Ashley, thank you for your review. We're glad our team was kind and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out at 888-STORAGE if you need anything.
Stephen was an incredible help at getting us set up with a storage unit early on in the pandemic when we needed extra space to work at home. The location was very convenient and felt secure. I would recommend this location to anyone with storage needs.
Business response:
Hi Michael, thank you for your review. We're glad Stephen helped you get set up with a storage unit. Thanks Michael! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! Stop by the office if you need anything.
this extra space storage is very convenient for my current situation,the attendants are great specially Stephen,very cool guy.next time you need a storage stop by this one on 919 mission st and ask for Stephen.
Storage space is super clean, great location. Was assisted by Stephen Melnyk. Quick, easy move in and excellent service! All questions were answered. Definitely lessen the stress of moving. Highly recommend!
Business response:
Thank you for the excellent review and recommendation, S! We're happy Stephen was able to provide a smooth rental experience. Let us know if we cando anything else toassist you at 888-storage.
Needed a quick storage rental while I moved out of state temporarily, service was excellent, all of my questions answered promptly, and rental process was easy. Great spot.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 697 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.